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| Thread ID: 145673 | 2018-01-01 00:27:00 | Problem with USB3 not working. | Bryan (147) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1444283 | 2018-01-01 00:27:00 | I was doing a large backup to my Seagate 1TB external drive and decided to cancel it. It was very slow in cancelling so I stupidly disconnected the cable. There are two USB3 ports and neither now recognise the HDD. However, the USB2 ports do work and recognises the said HHD. I have checked device manager and looked to see that the current drivers are being used. I have rebooted the PC (WIN10) but cannot get the USB3 to work. Have I done irreparable harm? Would a system roll-back work? Any suggestions? |
Bryan (147) | ||
| 1444284 | 2018-01-01 02:16:00 | Try uninstalling the USB 3 driver and then reinstall from Device Manager telling windows to look in C:\Windows\Winsxs for the driver. Edit: found this more extensive info for repairing USB ports: www.drivereasy.com |
Terry Porritt (14) | ||
| 1444285 | 2018-01-01 03:07:00 | If that does not work try this support.microsoft.com |
Lawrence (2987) | ||
| 1444286 | 2018-01-01 03:45:00 | Thank you both. None of the options worked. I tried to get updated Win 10 drivers for USB3 from Asus but none were available. I then tried to reload the driver supplied on the disk that came with the motherboard but that seems to have been for Win 7 as the present Win 10 OS is incompatible. The motherboard is an ASUS M5A78L-M/USB3. I imagine that restoring from an earlier backup of the PC won't work as the USB3 drivers would appear to be hardware related and would not be in the backup anyway. |
Bryan (147) | ||
| 1444287 | 2018-01-01 04:16:00 | This could help,choose the Driver for your operating System www.asus.com |
Lawrence (2987) | ||
| 1444288 | 2018-01-01 05:23:00 | I have discovered that AMD have put out updates. I have downloaded them and will try and apply a little later as I have a job running. | Bryan (147) | ||
| 1444289 | 2018-01-01 06:48:00 | I am extremely pleased to say that by downloading the AMD Catalyst software, all is back to normal. Device Manager did not USB Hub (3.0) while I was having problems. This is now resolved so thanks for the suggestions. |
Bryan (147) | ||
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