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Thread ID: 104346 2009-10-24 22:30:00 Harvey Norman or Applecare Warranty? Princess (7275) Press F1
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823878 2009-10-24 22:30:00 Hi everyone :punk

We are buying a new iMac desktop, and have the choice between a 5 year Harvey Norman Warranty or the 3 year Applecare Protection Plan.

Your views anyone? HN Salesman tells me the Applecare option is really just a glorified technical service, but of course we are looking into both options ourselves before deciding.

Welcome your views and expertise thanks. :banana
Princess (7275)
823879 2009-10-24 22:34:00 If you have to pay extra for these warranty's don't. You are covered by the CGA, for nothing.
www.consumeraffairs.govt.nz
Trev (427)
823880 2009-10-24 22:36:00 I wouldn't buy any, you do realise you can buy the applecare warranty within 1 year of purchace. What imac you getting? newly released or the old model plod (107)
823881 2009-10-24 22:37:00 Personally I think that the HN 5 year warranty is a money making exercise for Harvey Norman.

Owned Macs for 5 years and no problems, never considered the Applecare plans. No other computer manufacturer expects their products to crap out within a short period, so why should you expect an Apple one to ? IMHO these plans are not worth it.

Insurance covers loss or damage ( like a teenager with a glass of coke in our house ) and no one covers stupidity.

save your money.
limepile (96)
823882 2009-10-24 22:39:00 Neither.

Its disgraceful on the one hand that Apple will charge a massive premium on their gear and it doesn't come with the expected manufacturer support, You shouldn't need to be buy that as an extra.:horrified

And secondly, as mentioned its covered by the CGA, There is no way either HN or Apple should be able to weasel out of providing full support for that system for a good 5 years. HN and Apple are both trying to charge you for them to meet their legal obligations.





Personally I wouldn't shop at HN, or for that matter waste my money on an Apple but I suppose that's not what your asking.Suggest you bring up the CGA with the salesman, He should run for cover, Though some act smug and lie, If that happens change sales-person.


Last time I was in HN looking at a camera I had a pair of smug twats trying to out smug and out twat each other.....I bought elsewhere.
Metla (12)
823883 2009-10-24 22:40:00 www.apple.com And I think if I remember right the applecare plan is world wide nedkelly (9059)
823884 2009-10-24 22:42:00 Oh dear , there's an angry Metla in the house !

I do agree though, take a look around as some of these non Apple dedicated stores have old stock. The new iMacs are really speced up and I'd want the latest model. Is there a Macnum mac near you?
limepile (96)
823885 2009-10-24 22:43:00 Another option is check if your credit card comes with a warranty programme. I have a credit card I use solely for purchases like these, as the credit card company doubles the manufacturer's warranty for free. somebody (208)
823886 2009-10-25 05:38:00 :clap Hey everyone - thanks for the replies .

Some very good info here, much appreciated .

We are looking at the new 27" iMac . And will leave out the warranty's . I still have a year to purchase the extra warranty within a year if need be, but again, will look further into all advice given from you all .

Also, not near any Macnum Mac stores .

:thanks again . . .
Princess (7275)
823887 2009-10-25 05:44:00 :clap Hey everyone - thanks for the replies .

Some very good info here, much appreciated .

We are looking at the new 27" iMac . And will leave out the warranty's . I still have a year to purchase the extra warranty within a year if need be, but again, will look further into all advice given from you all .

Also, not near any Macnum Mac stores .

:thanks again . . .

Magnum Mac are slack, I ordered from them, and had to wait well over a week for the product,even though they said they had it in stock .

Don't buy extended warranties, if it is for personal use,s you are covered by the CGA, however if it is a business purchase, you aren't covered .

The problem however, is if it does go wrong, they will usually try to wiggle out of the CGA, by telling you the problem is caused by misuse, or 'wear and tear' . Then it is you word, against their's .
robbyp (2751)
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