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Thread ID: 93573 2008-09-23 04:32:00 Broadband: TesltraClear v Telecom phood (14202) PC World Chat
Post ID Timestamp Content User
707102 2008-09-23 04:32:00 Hi, just wanting any info on TelstraClear and Telecom Broadband.

I am looking at setting up broadband at home - I live on the Kapiti Coast.

I have spoken to both TelstraClear and Telecom and they both claim to offer the fastest speeds available, although Telecom wouldn't say exactly how fast - Telstra said 10Mbps (amazing compared to speeds quoted by other companies) but soon increasing to 25mbps (which seems too fast to be true). Does anyone know if this is true or not? or does anyone have any experience with either company in terms of broadband performance?

Any recomedations would be appreciated.

Thanks,
Drew
phood (14202)
707103 2008-09-23 04:36:00 Gidday Drew, welcome to PressF1.

Telstra. Don't go near Telecom. Telstra Clear have won ISP of the year again, seems they are pretty damn good.

I think Telstra may have their Cable Network in Kapiti, which would explain the speeds they were 'quoting' you. And you do actually get that speed too, other members here will be able to confirm that.

A member on here, wainuitech, will have more knowledge than me of options on your area.
wratterus (105)
707104 2008-09-23 04:41:00 Yes, TelstraClear has a cable network along the Kapiti coast - I strongly recommend you sign up for that if you can. And yes, you usually do get the advertised speeds (I have 10m down, 2m up). Erayd (23)
707105 2008-09-23 04:47:00 TelstraClear - as per Erayd, they tend to perform up to their advertised speeds much better than DSL providers (like Telecom). somebody (208)
707106 2008-09-23 06:02:00 Telstra. jwil1 (65)
707107 2008-09-23 06:02:00 Cable is much better than DSL, so go with telstra, but be warned that if you ever need to ring the helpdesk, you will waste half your life waiting on hold. Greven (91)
707108 2008-09-23 07:10:00 I've had both, for considerable periods of time.

Telstra.

Just don't ask for, expect or try to find customer service.

But that said, the product is (was) so much better I rarely needed their help.
allblack (6574)
707109 2008-09-23 07:25:00 Since I was named - to be different T----- Only kidding No way, I wouldn't suggest the other T - :)

Telstra most definitely :thumbs: I have been with them when they were Paradise , that was before Saturn brought them out to be brought out by Telstra - seen many people who had telcom's adsl and switched to Telstra cable - never looked back.

As for speeds - yep they are what you sign up for ( different plans) -- BUT of course like any high speed it depends on the time of day , Internet traffic etc.

As for downtime - not perfect - no ISP is, but a LOT more reliable, and if you ever have to call telstra you usually get someone in NZ, not India or some other country.
wainuitech (129)
707110 2008-09-23 08:13:00 And to think Gatung got 2 mil per year to run that lot..

Don't seem right.
Cicero (40)
707111 2008-09-23 08:26:00 Teresa Gatling probably thought it was fair, but a bit light on salary. R2x1 (4628)
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