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| Thread ID: 93713 | 2008-09-28 09:10:00 | DSE Power Squad | jwil1 (65) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 708315 | 2008-09-28 09:10:00 | What do you guys think price-wise? (www.dse.co.nz) Overpriced IMO. Look at the Standard option under PC Desktop and Laptop setup ($130) - could easily be done in 1 hour... hmmm.... high hourly rate DSE! :groan: I always cringe when I see DSE offering these types of services.... and even more so at those prices. |
jwil1 (65) | ||
| 708316 | 2008-09-28 17:13:00 | I presume from the ad then that they will actually be old enough to drive the big DSE van as most of the shop staff probably are not | gary67 (56) | ||
| 708317 | 2008-09-28 18:08:00 | It's the same as Harvey Norman. They charge $250 to come to your place to set up your new computer/notebook and configure email/internet etc. Pretty basic stuff but they can't even do that correctly. :eek: |
CYaBro (73) | ||
| 708318 | 2008-09-28 18:36:00 | @ 130 / hour is a standard rate for a lot of Tech places, some are even higher . If you look also at what is done - yeah standard stuff to any one who knows but remember they are dealing with people who half the time have no idea at all as to how to work a computer. Explain how to run regular system maintenance Create recovery DVD's (if applicable - blank DVD's will need to be purchased separately) Those two alone can take over an hour - hell I have been at some peoples places and you spend 30 minutes trying ( note TRYING) to explain basic house keeping and its like talking to a brick wall :confused: Some insist on writing everything down, which is fine, but it all takes time. Then they start asking questions and you answer in a way they understand - more often than not you end up getting phone calls saying -" I know you explained ??? to me but can you do it again - I forgot" Considering DSE do all the other items as well, you add in the running costs of the vehicle - remember the person has requested the service - I think $130 is not to high. Compared to other businesses - we got a TV repaired last year - cost us $65 just to have it collected. When our washing machine broke the charge was going to be $70.00 for the first 15 minutes. Heres a question - I will be collecting a PC to be looked at while the person is away on holiday - I have to drive 45 minutes into town just to collect it (she doesn't drive)- do the work at the normal hourly rate then drive 45 minutes back to deliver it in two weeks - How would people charge for the 1.5 hours of my time,petrol etc while simply collecting the PC - Would YOU work for 1.5 hours and agree not to get paid in your own job? |
wainuitech (129) | ||
| 708319 | 2008-09-28 18:43:00 | I'd charge people $25 to do that. :eek: | pcuser42 (130) | ||
| 708320 | 2008-09-28 18:45:00 | I'd charge people $25 to do that. :eek: Well you're ripping yourself off | wainuitech (129) | ||
| 708321 | 2008-09-28 19:21:00 | An old lady I know called in electrician to repair hot water tank not working (no hot water), was there less than an hour replaced single pole switch, made two journeys back to base to get switch which he had already been told would be required, this was in normal working hours, total cost......................... $240. | zqwerty (97) | ||
| 708322 | 2008-09-28 21:10:00 | I'd charge people $25 to do that. :eek: You're joking of course... if you are not, you don't have a family to support (mum, dad and 2.4 kids and a doggie). |
dolby digital (5073) | ||
| 708323 | 2008-09-28 21:19:00 | I'd charge people $25 to do that. :eek: You're not a PC repair business, and I'll hazard a guess you don't have operating costs, or kids (well I hope not)! :p DSE's costs are certainly bit on the seep side, but if they do the job right, if people want to pay it, sweet as! :thumbs: |
wratterus (105) | ||
| 708324 | 2008-09-28 22:11:00 | I don't have operating costs (or kids), but I'm TRYING to start a repair business. | pcuser42 (130) | ||
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