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Thread ID: 104717 2009-11-06 03:26:00 Open *.docx in Office 2003 SP1 kandrew009 (14426) Press F1
Post ID Timestamp Content User
827570 2009-11-06 03:26:00 HI I've downloaded SP 1 for Office and the compatablity pack and I still cannot open *.docx files from work. I have restarted my computer.
A little more info: I have a PC and a laptop at home and on my laptop downloading the SP1 and the campatability pack worked and I can open my work files; however, I did the same thing on my pc and the *.docx files just download as a zip and they will not open in word. I know there is something funny about the beta version, so I have tried opening exactlly the same file on my laptop it will open and on PC it won't. Only diff I know is home comp is running XP Pro and laptap is running XP Home. Can anyone help this is VERY fustrating!
Thank you,
Kris
kandrew009 (14426)
827571 2009-11-06 03:29:00 Did you read all the fine print and made sure eveything was good before installing the pack?

www.microsoft.com
wratterus (105)
827572 2009-11-06 03:47:00 Did you read all the fine print and made sure eveything was good before installing the pack?

www.microsoft.com

Yes, I did. Thank you for the suggestion though. Any other ideas?
kandrew009 (14426)
827573 2009-11-06 03:56:00 Update it to SP3 Speedy Gonzales (78)
827574 2009-11-06 06:47:00 Update it to SP3

I tried downloading SP3 for Office. Reloading the compatability plugin and then restarting and trying to open the *.docx file on my pc, (the same file will open on my laptop) but still no luck.

More ideas????
kandrew009 (14426)
827575 2009-11-06 07:51:00 Did you install SP3 AND the rest of the Office updates, before installing the compat pack? Speedy Gonzales (78)
827576 2009-11-06 08:02:00 you could try and save the documents in .doc instead of .docx ronyville (10611)
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