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Thread ID: 93953 2008-10-08 02:23:00 vodafone call centre Blade2 (6577) PC World Chat
Post ID Timestamp Content User
710647 2008-10-08 02:23:00 Hi

Does anyone know where their call centre is located?
Blade2 (6577)
710648 2008-10-08 02:40:00 Any particular reason? (www.cellular-news.com) :p Renmoo (66)
710649 2008-10-08 02:56:00 curious Blade2 (6577)
710650 2008-10-08 05:10:00 curious

Egypt. Apparently it is becuase noone in NZ wanted to do the work. More likely it is due to the amount they pay, as people wil do anything if the money is right. There were plenty of companies providing call centre services in NZ, before these companies subcontracted it out to low wage companies.
I am sure that with the economic downturn, many people will now be prepared to do the work.
robbyp (2751)
710651 2008-10-08 18:25:00 Egypt? are you serious? Blade2 (6577)
710652 2008-10-08 18:34:00 oh thanks Jamuz, I missed the hyperlink first off...

Quote the article...

... staff had led to overworked employees and less than desirable service.

wow the service I have recieved recently can't possibly be as bad as what we would have got in NZ!
Blade2 (6577)
710653 2008-10-08 18:37:00 The cost savings have not helped, the 0800 800 021 number to ring has been cut off, worked for last couple of days, not anymore... Blade2 (6577)
710654 2008-10-08 19:25:00 Egypt.
.

Actually, pre-pay mobiles is in Egypt, not all of it.
pctek (84)
710655 2008-10-08 20:10:00 it is on-account and was Egypt. I know this because I have now got through to someone much nicer who said that yes I was talking to the Egypt call centre. Blade2 (6577)
710656 2008-10-08 23:43:00 Actually, pre-pay mobiles is in Egypt, not all of it.

That kind of shows how much they value there prepay customers, and they have to pay $1 too for calling Egypt. However I know of account customers who also go to the egypt call centre too.
robbyp (2751)
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