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| Thread ID: 104765 | 2009-11-07 23:25:00 | laptop trouble please help | smithinator (15240) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 828078 | 2009-11-07 23:25:00 | I have been having quiet a few issues with my laptop recently, they are as follows 1, it is very slow i am running windows vista home premium with a 2.2ghz CPU and 1 GB ram i have tried every piece of speed up software i can find and yet nothing works i also went into msconfig and turned off all the unnecessary programs running in the background and i even turned of half of the visual features,the HDD ill admit is rather full could this cause this issue? what should i do? 2, when the laptop starts up it goes through its normal startup routine but lately it has been giving me a black screen which takes somewhat 5 minutes to go away what does this mean and how do i fix it 3, once the laptop has started it works reasonably well excluding the speed but sometimes the whole computer will freeze and it will make a loud beep at me so i try the ctrl+alt+Del thing but no response so i push escape etc until it gets to the point where i have to pull the plug cos nothing works what is this and how do i stop it? 4, on rare occasions usually when i open my movies folder i get a message from Mcaffe telling me that a buffer overflow has been blocked i have searched for an answer for this and came up with comodo firewall i tried it for a while but as i mentioned earlier my laptop is way to slow to run something like that in the background, i have also tried all sorts of scans eg malwarebytes asquared adware mcaffee virus scan etc but to no avail. 5, My laptop also makes a whirring noise all the time which started not too long ago it also puts out a little more heat than usual, so as you can see the issues are almost endless here is a few things i forgot to mention, my laptop is always up to date as i make sure of it, and my system specs are as follows AMD mobile sempron 2.2GHZ CPU ATI x1200 GPU 1 GB ddr2 RAm MSI Motherboard Vista home premium Also i have sent my laptop in under warranty for the weird noise but they found nothing and all of the problems continued as you can see the issues have piled up on me and i have no idea what to do any help/advice would be greatly appreciated and if you need any more info just let me know thanks in advance :badpc: :help: |
smithinator (15240) | ||
| 828079 | 2009-11-07 23:30:00 | Post a HJT log www.trendsecure.com 1. Upgrade to 3gb ram |
whellington (15030) | ||
| 828080 | 2009-11-07 23:40:00 | 1. Unless you knew what you were doing, retick all the items in MSCONFIG and then post a HJT log here for proper analysis. Also, for Vista you run well you really do need at least 2gb of RAM. If you laptop is reasonable modern it will use either DDR2-667 or DDR2-800 RAM, both are cheap as chips. 2. www.vistax64.com Read the last post. Also, it may be that the laptop is looking for an external monitor. It is in the scheduled tasks somewhere IIRC, I'll get back to you on this 3. Is the laptop overheating? I would suspect memory problems-download Memtest, burn to a disc as an image then boot from it and run a few passes 4. Does this help: forums.techguy.org Could also be an infection or memory error 5. Fans probably clogged with dust. Get it cleaned out with a compressed can of air or bring it to a specialist Blam |
Blam (54) | ||
| 828081 | 2009-11-07 23:41:00 | is hijack this a hard program to use? in msconfig all i did was untick the programs that i didnt want running ( under the services tab) i think my laptop is running ddr2 800 but ill check would upgrading ram help with speed issues? | smithinator (15240) | ||
| 828082 | 2009-11-07 23:47:00 | No-HijackThis is very easy to use. Download, click "scan and safe logfile" when opened. Copy+Paste logfile here:) Never ever disable services through MSCONFIG. Do it through services(run>services.msc) if you must. Upgrading with RAM will speed things up, yes Blam |
Blam (54) | ||
| 828083 | 2009-11-08 00:02:00 | why cant i disable services through msconfig? just so i know for next time wait actually it wasn't services sorry i was looking at the wrong tab i was turning of programs under the startup tab sorry ill post the log up in a few minutes | smithinator (15240) | ||
| 828084 | 2009-11-08 00:10:00 | Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:08:42 p.m., on 8/11/2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18828) Boot mode: Normal Running processes: C:\Windows\Explorer.EXE C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\System32\mobsync.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Mozilla Firefox 3.5 Beta 4\firefox.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\DAP\DAP.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.speedbit.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!7 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O2 - BHO: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll O2 - BHO: Video Download Toolbar Helper - {83BD144C-5E53-4E12-8E99-5A7F1BBF3EA0} - C:\Program Files\Video Download Toolbar\v3.3.0.1\Video_Download_Toolbar.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\s wg.dll O2 - BHO: Video Download Toolbar IE Browser Helper Object - {B29002A0-87A1-4DC4-AC55-5982034EB61E} - C:\PROGRA~1\VIDEOD~1\V330~1.1\RESOUR~1\VIDEOD~1.DL L O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInsta nce.dll O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll O3 - Toolbar: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O3 - Toolbar: Video Download Toolbar - {E52BE12D-A44A-4F51-9DC1-34F37A488CC7} - C:\Program Files\Video Download Toolbar\v3.3.0.1\Video_Download_Toolbar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O3 - Toolbar: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O3 - Toolbar: Rightdown Software SearchBar - {D6F180CB-E683-41a3-8CD2-C53DBAA0530D} - C:\Program Files\Rightdown Software SearchBar\rssb.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe O4 - HKCU\..\Run: [filehippo.com] D:\newprogarmfiles\filehippo.com\UpdateChecker.exe /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\retra01\AppData\Local\Google\Update\Googl eUpdate.exe" /c O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\retra01\appdata\local\temp\HSPERF~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\0V3VKOC0\SYNDIC~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\DUDAKEI0\SYNDIC~2. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\Q4VXQLPD\ADS_2_~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\Q4VXQLPD\ADS_1_~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\1E4DO6WC\CHROME~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\866X1514\FAEEC9~1. SH! c:\users\retra01\appdata\local\temp\Setup000013ec. SH! (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\retra01\appdata\local\temp\HSPERF~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\0V3VKOC0\SYNDIC~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\DUDAKEI0\SYNDIC~2. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\Q4VXQLPD\ADS_2_~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\Q4VXQLPD\ADS_1_~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\1E4DO6WC\CHROME~1. SH! C:\Users\retra01\AppData\Local\MICROS~1\Windows\TE MPOR~1\Content.IE5\866X1514\FAEEC9~1. SH! c:\users\retra01\appdata\local\temp\Setup000013ec. SH! (User 'Default user') O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\Microsoft Office\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\Microsoft Office\Office12\ONBttnIE.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing) O9 - Extra button: Run PC Digital Safe - {92780B25-18CC-41C8-B9BE-3C9C571A1818} - D:\newprogarmfiles\PcDigitalSafe.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O20 - AppInit_DLLs: "C:\PROGRA~1\Google\Google Desktop Search\GoogleDesktopNetwork3.dll" O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - D:\newprogarmfiles\a-squared Free\a2service.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - D:\newprogarmfiles\Common\Database\bin\fbserver.ex e O23 - Service: Google Desktop Manager 5.9.908.26273 (GoogleDesktopManager-082609-090623) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: SCM Driver Daemon (NishService) - Unknown owner - C:\Program Files\System Control Manager\edd.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe -- End of file - 11966 bytes |
smithinator (15240) | ||
| 828085 | 2009-11-08 00:11:00 | is this what you needed? | smithinator (15240) | ||
| 828086 | 2009-11-08 00:15:00 | Having a "rather full" hard drive wont be helping either, will cause system slowdown through programs not being able to use the hard drive as virtual memory (the swap or paging file) and may give you out of memory errors. | feersumendjinn (64) | ||
| 828087 | 2009-11-08 00:17:00 | is this the right memtest program hcidesign.com |
smithinator (15240) | ||
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