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| Thread ID: 104765 | 2009-11-07 23:25:00 | laptop trouble please help | smithinator (15240) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 828088 | 2009-11-08 00:25:00 | Well having 2 firewalls wont help. Uninstall Mcafee or Symantec. Or both. They're probably conflicting with each other Then tick these then fix checked Close browsers R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.speedbit.com Uninstall this O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll Uninstall this O3 - Toolbar: Rightdown Software SearchBar - {D6F180CB-E683-41a3-8CD2-C53DBAA0530D} - C:\Program Files\Rightdown Software SearchBar\rssb.dll O2 - BHO: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O3 - Toolbar: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\retra01\AppData\Local\Google\Update\Goog leUpdate.exe" /c |
Speedy Gonzales (78) | ||
| 828089 | 2009-11-08 00:26:00 | Have HJT fix these: O2 - BHO: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll O3 - Toolbar: P2P Energy Toolbar - {2bae58c2-79f9-45d1-a286-81f911301c3a} - C:\Program Files\P2P_Energy\tbP2P_.dll O3 - Toolbar: Rightdown Software SearchBar - {D6F180CB-E683-41a3-8CD2-C53DBAA0530D} - C:\Program Files\Rightdown Software SearchBar\rssb.dll O3 - Toolbar: (no name) - {3e1a778f-6ffb-46a4-8810-070db1c563fd} - (no file) O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\retra01\AppData\Local\Google\Update\ Goog leUpdate.exe" /c O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm Download and run ATF Cleaner - hit "select all" then click "empty selected" That will clear out all the temp files on the system. www.atribune.org Download combofix.exe from the link below: download.bleepingcomputer.com Combofix will automatically save the log file to C:\combofix.txt |
whellington (15030) | ||
| 828090 | 2009-11-08 00:52:00 | so i tick everything you have stated and click fix does hjt uninstall those for me or should i do it manually through windows uninstaller? | smithinator (15240) | ||
| 828091 | 2009-11-08 00:53:00 | You uninstall them, then turn ALL of the services you disabled in msconfig. Then reboot | Speedy Gonzales (78) | ||
| 828092 | 2009-11-08 01:01:00 | should i turn all the stuff in msconfig back on? also it doesn't have uninstall Norton firewall in ms uninstall infact there is no norton products i can see on this laptop and is the second download given by whellington safe cos i keep getting alert messages |
smithinator (15240) | ||
| 828093 | 2009-11-08 01:11:00 | No leave whatever in startup there. Once you tick the entries in hijackthis they'll go. You've got something by Symantec or Norton. Use the removal tool (service1.symantec.com). Dont worry about combofix, just uninstall those programs enable all the services in msconfig, then reboot | Speedy Gonzales (78) | ||
| 828094 | 2009-11-08 01:14:00 | sorry i have no idea what norton product im using as i uninstalled the trial when i got the pc which option should i select | smithinator (15240) | ||
| 828095 | 2009-11-08 01:24:00 | Anything, see if it finds whatever it is then tell it to remove it | Speedy Gonzales (78) | ||
| 828096 | 2009-11-08 01:33:00 | OK Ive done it i think ill post another hjt log so you can check i didn't miss anything cos it was really confusing | smithinator (15240) | ||
| 828097 | 2009-11-08 01:38:00 | ok | Speedy Gonzales (78) | ||
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