| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 104984 | 2009-11-15 01:33:00 | scanner problem | jiro (4782) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 830264 | 2009-11-15 01:33:00 | Wonder if someone could help? Recently when I go to use my scanner I get a message saying can,t communicate with scanner please check cable is plugged in The cable is ok as i have tried 2 others that I know are good ,and the scanner works fine on an old pc I have.I,m getting the same message when I plug in a camera, but my printer works fine. All these devices are USB connected although the printer is powered separately.I recently installed SP3 for XP .Could this be the cause? Have tried re-installing/updating drivers to no effect.Motherboard is a Gigabyte GA-P35C-DS3R .CPU is Q6600 Any suggestions would be appreciated |
jiro (4782) | ||
| 830265 | 2009-11-15 01:35:00 | Did you delete the entries under USB controllers in device manager, then reboot?? I would also make sure USB 2 is enabled in the BIOS | Speedy Gonzales (78) | ||
| 830266 | 2009-11-15 04:39:00 | I had troubles with scanners before and on one occasion it was the media type settings of the network card. Those have to correspond with those of the scanner/printer. Might worth a try?:2cents: | notechyet (4479) | ||
| 830267 | 2009-11-15 04:45:00 | Hi Speedy I,m afraid I dont know |
jiro (4782) | ||
| 830268 | 2009-11-15 04:53:00 | Hi Speedy I dont know what you mean by deleting the entries ,sorry. USB2 is enabled. thanks. |
jiro (4782) | ||
| 830269 | 2009-11-15 05:18:00 | My apology, Obviously I did not read the starting post to the end. If usb hardware then my suggestion does not apply.:( | notechyet (4479) | ||
| 830270 | 2009-11-15 05:49:00 | I just went into control panel and the scanner and camera are not on the list.If I click on add device nothing happens.Also in device manager the scanner is there as unknown device.Tried turning off USB and back on but no good. | jiro (4782) | ||
| 830271 | 2009-11-15 19:00:00 | You can try going to services.msc and stop the "windows Image Acquisition"(WIA) service. Restart your computer, go back to services.msc & start the WIA service again to see if it fix the problem. If not unplug the usb from your scanner, restart the computer & plug in the usb cord again. I hope this work for you. |
kamo1 (14583) | ||
| 830272 | 2009-11-16 02:17:00 | Twain dwiver problem?? That error msge looks very much like the one I have had recently. So, probably not a USB problem. More likely WIA as stated or twain dvr. | linw (53) | ||
| 830273 | 2009-11-16 06:30:00 | Hi Kamo 1 I tried what you suggested but no go.I am getting a message "cannot open twain source".Does this mean the driver is not working ? |
jiro (4782) | ||
| 1 2 3 | |||||