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Thread ID: 104924 2009-11-12 23:43:00 Computer very slow. Colpol (444) Press F1
Post ID Timestamp Content User
829659 2009-11-12 23:43:00 Hi all.
My Win Vista Home Premium is very very slow.
SWMBO complained about this morning. said it had been like it for a week
Firefox takes 1 1/2 minutes to start.
Windows update seems frozen on 70% complete.
Had problems earlier with the windows update window freezing.
System starts quickly but is slow to shut down.
Here is HJT if it helps
Any help much appreciated

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:23 p.m., on 13/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ie.redirect.hp.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ie.redirect.hp.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost;*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [StartupDelayer] "C:\Program Files\r2 Studios\Startup Delayer\Startup Launcher GUI.exe"
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O13 - Gopher Prefix:
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\Windows\System32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6282 bytes
Colpol (444)
829660 2009-11-12 23:47:00 You can tick these then tick fix checked

Close browsers

O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)

O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)

O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)

I dont know why these are in the log

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Speedy Gonzales (78)
829661 2009-11-13 00:03:00 Viruses and spyware often place critical restrictions on your system to prevent you from using certain system utilities or changing certain system settings.

www.cybertopcops.com
Beefholio (15414)
829662 2009-11-13 00:41:00 Thanks Speedy.
Any ideas on why it its not downloading Updates. Tried to do it through IE but all it did was launch the updater which promptly froze on me. Firefox still taking 1 1/2 minutes to start.(Updated firefox to latest version).
Other programs seem to start normally
Colpol (444)
829663 2009-11-13 00:47:00 Look in event viewer, to see what it says (when it freezes). I would kill indexing as well. It can slow thing down (right mouse on c / properties, untick the bottom option). Just click on ignore all, and let it continue. Could be an addon in FF, if its taking a while to load. Did you reboot after ticking those entries? Speedy Gonzales (78)
829664 2009-11-13 01:20:00 Clean temp files with CCleaner (http://www.ccleaner.com/)

Update Mozzilla to the latest 3.5.5 (www.mozilla.com)

Speed up Mozilla with this easy to use tool, Speedy Fox (www.crystalidea.com)

Clearing the Windows Update Cache may fix the issue, it has done for me a few times when Windows Update shows no errors, but freezes, or goes incredibly slow. (en.kioskea.net)

Good luck!
Chris09 (15218)
829665 2009-11-13 02:45:00 OK
Checked add ins in FF
Found and disabled "Microsoft .NET Framework Assistant"
Now normal speed start up.

Killed Indexing

Rebooted after ticking/Cleaning in HJT

Checked event viewer. Nothing seen.

Updated FF. Did that before anything else.

Used CC cleaner after update.

Also temporarily turned off the Auto update. Without it trying to update memory usage now dropped to normal. (I hadn't noticed that it was higher than normal)

OK How do I clear the Update Cache??

Thank you
Colpol (444)
829666 2009-11-13 02:55:00 Found and disabled "Microsoft .NET Framework Assistant"
Now normal speed start up.

Killed Indexing


Also temporarily turned off the Auto update. Without it trying to update memory usage now dropped to normal.

Yep. You could remove a lot of the unnecessary items from startup too and disable a whole heap more bloated resource hogging nosey services as well.
Black Vipers website gives you a list.
pctek (84)
829667 2009-11-13 03:12:00 Thanks PC. Very interesting Colpol (444)
829668 2009-11-13 20:19:00 C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
You appear to have two antivirus programs running, they will conflict, uninstall one. :2cents:
feersumendjinn (64)
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