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Thread ID: 104984 2009-11-15 01:33:00 scanner problem jiro (4782) Press F1
Post ID Timestamp Content User
830284 2009-11-19 05:53:00 In device manager, scroll down to the USB controllers list.

Expand the category and you will see things like ''USB Root Hub'' etc

Right click on these and choose ''uninstall''

When you have removed them all, and the scanner drivers, reboot. The USB controllers will automatically be reinstalled by windows and then you could try reinstalling your scanner.
Agent_24 (57)
830285 2009-11-20 06:54:00 Thanks for the info Agent. I followed your instructions, deleted all
usb controllers and driver, rebooted and computer said found new hardware Lide scanner but when I tried to use it I got the same message cannot comunicate with scanner so back to square one ,but thanks for your help.
jiro (4782)
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