| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 145747 | 2018-01-20 02:34:00 | Sound has gone | Cyberhuskey (13067) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1445160 | 2018-01-20 10:22:00 | Have a look in the Control Panel to see if the Realtek software is there. Sometimes if that's available you'll find the setting causing the problem. ( this is different to the other Audio settings) | wainuitech (129) | ||
| 1445161 | 2018-01-22 22:35:00 | @wainuitech Thanks for your post. Sorry for not answering earlier but I was involved in a car acccident. Body and mind are a bit bruised but otherwise I'm ok. Checked Control Panel and there's no Realtek entry, only in "Sound". Your help is appreciated. Thanks. |
Cyberhuskey (13067) | ||
| 1445162 | 2018-01-23 04:59:00 | To save a mountain of troubleshooting and getting nowhere, If it were me I'd do the following. Boot the laptop from a Linux Live CD/DVD, this will bypass all the software completely. Once its up and running then try something with sound ( say off of youtube) Do the onboard speakers work ? If they do its software related, if they don't --Then its hardware. Seen MANY cases where someone has been fault finding only to discover after a LOT of frustration and wasted time they were fault finding the wrong areas. |
wainuitech (129) | ||
| 1445163 | 2018-01-28 01:33:00 | Any suggestions where to download the most hassle-free Linux Live CD/DVD? Thanks. | Cyberhuskey (13067) | ||
| 1445164 | 2018-01-28 02:35:00 | When you download -- create a bootable DVD or USB drive from the ISO and boot from that. Heres Linux mint linuxmint.com Hassle-Free ??? No such operating system. They all have their own problems one way or another. ;) |
wainuitech (129) | ||
| 1445165 | 2018-01-28 09:35:00 | Did it and to my surprise there was also no sound through the Linux Mint OS. Would you have any recommendations on how I should proceed and fix the hardware problem? Thanks again. | Cyberhuskey (13067) | ||
| 1445166 | 2018-01-28 19:59:00 | I’m thinking along the lines of Wainui in his post #7. Does a stock standard set of headphones or speakers work from the 3.5mm Jack? I’d insert and remove a stock standard plug in that jack several times to see what happens. Are there any clicks or crackles from the headset or speakers? |
B.M. (505) | ||
| 1445167 | 2018-01-28 21:41:00 | Did it and to my surprise there was also no sound through the Linux Mint OS. Would you have any recommendations on how I should proceed and fix the hardware problem? Thanks again. Did Mint show the volume control at bottom right? Try rebooting in Mint and open the terminal then type in: lspci then press enter Does it list an audio device? Also: have you checked in BIOS (UEFI) setup to see if the device is disabled there? |
KarameaDave (15222) | ||
| 1 2 | |||||