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Thread ID: 150604 2022-04-18 05:48:00 Netgear Nighthawk router problem tommy (2826) Press F1
Post ID Timestamp Content User
1485635 2022-04-18 05:48:00 A family member has bought a Netgear Nighthawk AX4200 router to replace their Netgear D6200 modem/router but we cannot get the Nighthawk connected to the internet .

We removed the yellow ethernet cable from the D6200 and put in the Nighthawk and the power, wi-fi and WPS LED lights lit up white but the internet LED stays red . As with the D6200 the internet cable is plugged in to a Huawei HG8240 fibre modem . We can connect to the wi-fi but cannot browse the internet .

In the manual it states:
"Internet port . One Gigabit Ethernet RJ-45 WAN port to connect the router to an Internet modem such as a cable modem or DSL modem . "

Does this mean that it is not compatible with fibre??
tommy (2826)
1485636 2022-04-18 05:58:00 A family member has bought a Netgear Nighthawk AX4200 router to replace their Netgear D6200 modem/router
In the manual it states:
"Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an Internet modem such as a cable modem or DSL modem."

Does this mean that it is not compatible with fibre??

It tells me it's a router only, not a modem.
piroska (17583)
1485637 2022-04-18 05:59:00 Yes it is a router but plugged into a fibre modem as per the old/existing router/modem. tommy (2826)
1485638 2022-04-18 12:51:00 Check your ISP's login settings - you may need to check things like type of connectionm, VLAN tags etc.

If the old router/modem still connects to the Internet check the WAN settings, copy them and then apply the same settings to the new one.
chiefnz (545)
1485639 2022-04-18 22:10:00 Nighthawk AX4200 router
. . . . . . the internet cable is plugged in to a Huawei HG8240 fibre modem .

you are double NATing , so VLAN , login/pass etc doesnt apply on the AX4200 . as is .
Dont do it this way (even though it should have worked)

Set the thing up properly . Dont use 2 routers .
Setup the Nighthawk as the ONLY router (ISP login/pass, VLAN), take out the HG8240
assuming the AX4200 is compatible with ISPs required settings
1101 (13337)
1485640 2022-04-19 10:13:00 Check your ISP's login settings - you may need to check things like type of connectionm, VLAN tags etc.

If the old router/modem still connects to the Internet check the WAN settings, copy them and then apply the same settings to the new one.

Thanks, I'll have a look and check that the next time I go around there.
tommy (2826)
1485641 2022-04-19 10:23:00 you are double NATing , so VLAN , login/pass etc doesnt apply on the AX4200 . as is .
Dont do it this way (even though it should have worked)

Set the thing up properly . Dont use 2 routers .
Setup the Nighthawk as the ONLY router (ISP login/pass, VLAN), take out the HG8240
assuming the AX4200 is compatible with ISPs required settings

I assume you don't mean physically take it out because if I remove the Huawei HG8240 there is nothing to connect the Nighthawk to the fibre internet. I'll check the settings again the next time I go over there.
tommy (2826)
1485642 2022-04-19 21:46:00 I assume you don't mean physically take it out because if I remove the Huawei HG8240 there is nothing to connect the Nighthawk to the fibre internet. I'll check the settings again the next time I go over there.

Yes , thats exactly what I mean
the Nighthawk is a ROUTER , not a wireless AP (it could do both though).

www.pbtech.co.nz
setup the nighthawk as the fibre router , remove the Huawai , problem solved

or keep the Huawai, and configure the Nighthawk as a Wireless AP (ie not a router)
1101 (13337)
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