Forum Home
Press F1
 
Thread ID: 105282 2009-11-25 20:50:00 Monitor problem lakewoodlady (103) Press F1
Post ID Timestamp Content User
833597 2009-11-25 20:50:00 Hi,
I just sold my old computer on TradeMe and the person who has bought it says that when she turns it on, it boots up ok but then her monitor goes black. It shows "Acer" then "No Signal input" on the screen and then nothing. She waits and waits and waits, but still no go. Her monitor is an Acer 17" LCD. She is in Rotorua and I am in Taupo. So that makes it difficult to know what is going on.

Any ideas or suggestions?

LL
lakewoodlady (103)
833598 2009-11-25 20:59:00 Did the PC have a graphics card? If so was the onboard graphics turned off? stainton (15333)
833599 2009-11-25 21:11:00 Might be worth trying to re-seat the graphics card if it's been posted / courier / travelled any distance, they can come a little loose at times. Pull it right out then plug it back in again, rather than just pressing down on it.

If it's onboard video, then that's another matter entirely, and it may be that the LCD is set to take input from the wrong source?

Edit: Wait a second "It boots up OK" so they see something on-screen at first? If that's the case then try rebooting into safe mode and set the resolution lower to like 1024x768 or 800x600 :)
Chilling_Silence (9)
833600 2009-11-25 21:12:00 Tell her to press F8 on startup and choose VGA mode.
Once in Windows set the res to 1280x1024 and reboot.
CYaBro (73)
833601 2009-11-25 21:14:00 That'll be a bit hard, when it shows no signal on the monitor Speedy Gonzales (78)
833602 2009-11-25 21:23:00 Did the PC have a graphics card? If so was the onboard graphics turned off?

The computer has a Saphire ATI Raedon 3850 card, so yes the onboard is switched off.

She cannot boot to safe mode, in fact she didn't know what that was.

As I said, She is in Rotorua and I am in Taupo so she just may have to get someone to look at it. She is going to try her sister's monitor on it later on today.
When she gets back to me tonight, I will suggest that she gets someone to check the card is seated properly, it traveled to Rotorua by car.

Thanks for those suggestions guys.

LL
lakewoodlady (103)
833603 2009-11-26 01:39:00 If it was loose it would beep.
Sounds to me like it could be a resolution problem, what did you have it at?
pctek (84)
833604 2009-11-26 02:04:00 If it was loose it would beep.
Sounds to me like it could be a resolution problem, what did you have it at?

One beep is normal is it not?

The monitor showed It shows "Acer" then "No Signal input" on the screen and then nothing.

This would indicate the computer tries to boot and the monitor does show something initially.
Sweep (90)
833605 2009-11-26 02:13:00 Has she got the monitor plugged into the card, NOT the onboard socket? R2x1 (4628)
833606 2009-11-26 03:22:00 Is the monitor known to be working? inphinity (7274)
1 2