Forum Home
PC World Chat
Thread ID: 94809	2008-11-13 00:22:00	Computers and your rights - For Those in Business	pctek (84)	PC World Chat

Post ID	Timestamp	Content	User
719959	2008-11-13 22:06:00	Do you put a disclaimer on their receipt/warranty to the effect that software isn't covered? • Software problems, malware and incorrect setups are not covered by warranty. • Hardware and/or software not included in the original system default configuration delivered to the user (including, but not limited to, any additional hardware/software purchased or installed by the user subsequent to the purchase of the system) is not covered by the warranty. • Systems or parts where the user has used the system or part in such a way as to cause damage; misused or physically damaged the system or parts albeit due to negligence or external electrical anomalies, or when the product is used outside of its design limitations or suitability, use under abnormal conditions will not be covered by the warranty.	pctek (84)
719960	2008-11-13 23:14:00	Woah, just got a massive retro rush. CGA graphics card.. heh. • Consumers cannot be misled about the nature of a product or service (Fair Trading Act). In the latest warehouse mailer (or maybe it was kmart), they're advertising those crappy 1.5 inch keyring photo frames for $25, apparantly it comes with "2GB memory capacity". Yeah, right. Maybe I should hold them to it.	ubergeek85 (131)
719961	2008-11-14 04:23:00	What if you buy a mobo, from one computer store, and a CPU from another. If the mobo is faulty, you take it back (to one of them), to get it fixed, and they kill it. Should you have to wait for 30 mins - 1 hr @ the store you brought the CPU from, (demanding a a full refund / or 30 % refund, of the retail price, if the CPU is less than 3 months (since the other store killed the mobo, you cant use the CPU)? Because the shop who killed the mobo, didnt have another AMD CPU to see if the CPU or mobo was dead lol. In the end I rang the store (who killed the mobo), and got the the owner of the other store (the CPU), to tell them what they did Which is what I had a disagreement about today. I got a refund in the end, not all but 30% of what I paid for it Am I entitled to take the CPU back to one of the computer stores?	Speedy Gonzales (78)
719962	2008-11-14 04:31:00	You use a lot of commas. And single sentence paragraphs.	roddy_boy (4115)
719963	2008-11-14 04:32:00	You use a lot of commas. And single sentence paragraphs. Sue me	Speedy Gonzales (78)
719964	2008-11-14 18:14:00	What if you buy a mobo, from one computer store, and a CPU from another . If the mobo is faulty, you take it back (to one of them), to get it fixed, and they kill it . Should you have to wait for 30 mins - 1 hr @ the store you brought the CPU from, (demanding a a full refund / or 30 % refund, of the retail price, if the CPU is less than 3 months (since the other store killed the mobo, you cant use the CPU)? Because the shop who killed the mobo, didnt have another AMD CPU to see if the CPU or mobo was dead lol . In the end I rang the store (who killed the mobo), and got the the owner of the other store (the CPU), to tell them what they did Er . . . . . how do you not get to use a CPU because of a dead board? You get another board, especially if its AMD, if the board and CPU are still under warranty, then its not like the board is of an obsolete model making it difficult to find another of the same socket . And out of interest how did they kill it???	pctek (84)
719965	2008-11-14 18:25:00	You use a lot of commas. And single sentence paragraphs. And you use too much space.	R2x1 (4628)
719966	2008-11-14 19:36:00	Er.....how do you not get to use a CPU because of a dead board? You get another board, especially if its AMD, if the board and CPU are still under warranty, then its not like the board is of an obsolete model making it difficult to find another of the same socket. And out of interest how did they kill it??? Because the shop had no AMD's (mobos or CPU's, in stock). They had to reorder the mobo (that they killed, it only came in the day before lol) And because they had no AMD CPU's they couldnt tell whether the mobo or CPU were fried (I took the CPU back yesterday, for a refund, they tested it, it was fine, if it were dead, they would have given a full refund, but it was ok, so I only got 30% of the retail price (79.10) The day before, I picked up the replacement, took it home installed the mobo myself And they no longer stock AMD's of any kind (mobo's or CPU's) So, even if they replaced the mobo (with another AMD), they would have to give me a refund, and I would have to go to another shop to get the mobo. If I wanted AMD or whatever I have NO IDEA how they killed it. When I took it down (because the bloody firewire wouldnt work or start, because of a code 10). I rang them, said just that, took it down. They hooked it up, it was going fine, they spent like 30 or so mins trying to get the firewire to work. Next minute they pressed the on/off button. Silence. The fans etc were spinning, but no beeps and nothing on screen. That was that. They didnt offer a refund, they replaced the mobo tho. NOT exactly the one I wanted. Since its only VGA, and doesnt have DVI, HDMI or firewire BUT the AMD mobo cost 110 and the CPU 135 then. And the Intel replacement, cost 142 for the CPU, (162 normally), by the looks of it , and $88.88 (normally 114 for the mobo) So, the replacements were dearer, but they took the prices down, (guess they had no choice, since they killed the mobo), to match what I paid for the AMD mobo and CPU. BUT, before the AMD mobo died, I told them, I wanted a swap anyway, and if the replacement mobo wasnt MATX (the case is MATX), and if it didnt have firewire, I didnt want the case (since its got firewire on the front). And they'll have to swap the case (which didnt happen), as well (the shop that killed the mobo, I also brought the MATX from there). And I'll be going back today to get the PCI firewire card. Which is normally 45. They'll sell it to me for $22 And now I have to find a 6 pin connection to hook up to the card (its got 2 internal connectors on it), if the cables exist So, I can use the front firewire port	Speedy Gonzales (78)
719967	2008-11-15 09:25:00	What if you buy a mobo, from one computer store, and a CPU from another. If the mobo is faulty, you take it back (to one of them), to get it fixed, and they kill it. Should you have to wait for 30 mins - 1 hr @ the store you brought the CPU from, (demanding a a full refund / or 30 % refund, of the retail price, if the CPU is less than 3 months (since the other store killed the mobo, you cant use the CPU)? Short answer is no, you haven't got any claim whatsoever against the company that sold you the CPU. There is nothing wrong with it, and no way is it their problem if you can't use it, anymore than you could return a keyboard because you guillotined off all your fingers closing a sharp edged computer case. You might have an argument against the MB seller for consequential loss, but I wouldn't rate your chances in a formal hearing. Cheers Billy 8-{)	Billy T (70)
719968	2008-11-15 18:42:00	Oh well got my money back for the CPU (well some of it). So, at least I got something out of it I havent finished with the shop who replaced the mobo yet lol. I specifically said I wanted a mobo with firewire onboard, this doesnt have firewire, DVI, HDMI. Only VGA And the case has firewire on it as well. No firewire onboard , back it goes, and the case is going back too. No point having a firewire port on the case, if I cant use it. That was the point of getting the case, in the 1st place. So, the replacement mobo and the case are going back next week. The owner tried to argue with me, kept on saying you dont need it, or connect it to the back firewire (only thing is the cable from the front of the case is 6 pin - and the other end is 9 pin (for a mobo). And unless I install a firewire PCI card (to connect the front firewire to). Thats the only way I'm going to get firewire, at the front Not good enough. I kept on saying, well if I didnt need the front firewire port, I wouldnt have got a case with it on. End of story	Speedy Gonzales (78)
1 2 3