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Thread ID: 105590 2009-12-07 21:25:00 Windows Mail Error xyz823 (13649) Press F1
Post ID Timestamp Content User
837461 2009-12-07 21:25:00 I have a friend whos laptop cant send emails anymore. He is using Windows Mail with his farmside account.

It can recieve emails fine but won't connect to the smtp server. I have tried calling them but they told me "Because you are on a Telecom connection you can't send emails with your farmside email".

I have tried putting his account into outlook on MY laptop and it STILL won't send.

The settings for farmside are below


Email Address username@farmside.co.nz This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Incoming Mail (POP3) pop3.farmside.co.nz
Outgoing Mail (SMTP) smtp.farmside.co.nz
SMTP Authentication Yes
Incoming Server (POP3) Port 110
Outgoing Server (SMTP) Port 25
Web Mail http://webmail.farmside.co.nz

Windows Mail has the below error.


The connection to the server has failed. Subject 'TEST', Account: 'Farmside', Server: ' smtp.farmside.co.nz', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error 10060, Error Number: 0x800CCC0E

and the MS Outlook error


Task 'XXX@farmside.co.nz - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to recieve this message, contact your server administrator or Internet service provider (ISP).'

Anyone got any ideads?
xyz823 (13649)
837462 2009-12-07 21:28:00 So he's with telecom - just chuck in smtp.xtra.co.nz with no SSL, no auth, no nothing and it ought to work fine. Sending with the farmside SMTP server isn't gonna work if he's with anyone else. wratterus (105)
837463 2009-12-07 21:32:00 Huh, It really WAS that easy lol.

I probly didn't make myself clear. He is with farmside and couldn't send emails from his house. So he dropped it in at my house (we are with Telecom) and asked if I could ring farmside and get it sorted as he didn't have time.

So if I just leave it as smtp.xtra.co.nz will it work when he gets home?
xyz823 (13649)
837464 2009-12-07 21:34:00 More than likely yeah. :lol: :badpc: wratterus (105)
837465 2009-12-07 21:36:00 Cool, thanks for the quick replies BTW. So what was the problem in the first place? Why wont they send through farmsides server? xyz823 (13649)
837466 2009-12-07 21:39:00 No problem. :thumbs:


Edit - wait sorry - I didn't read the post right. If he is with farmside xtra's smtp server won't work at his house.

These settings should work - that looks like what you had in the first place anyway.

Email Address username@farmside.co.nz
Incoming Mail (POP3) pop3.farmside.co.nz
Outgoing Mail (SMTP) smtp.farmside.co.nz
SMTP Authentication Yes
Incoming Server (POP3) Port 110
Outgoing Server (SMTP) Port 25

I'd re-input those, double check they are all right, and if it still doesn't work from his place you might need to give FS a call when you are onsite.
wratterus (105)
837467 2009-12-07 21:47:00 No problem. :thumbs:


Edit - wait sorry - I didn't read the post right. If he is with farmside xtra's smtp server won't work at his house.

These settings should work - that looks like what you had in the first place anyway.

Email Address username@farmside.co.nz
Incoming Mail (POP3) pop3.farmside.co.nz
Outgoing Mail (SMTP) smtp.farmside.co.nz
SMTP Authentication Yes
Incoming Server (POP3) Port 110
Outgoing Server (SMTP) Port 25

You might need to give farmside a call from his place if it still doesn't work.

Yea I have already tried calling them...they were useless as pigshit.
xyz823 (13649)
837468 2009-12-07 21:49:00 I have done a few setups for farmside, and I never remember ticking the 'outgoing server requires authentication' box, although I could be wrong. The annoying thing here is you have it working fine with a different ISP, but to actually test it with FS settings you need to be onsite. :( wratterus (105)
837469 2009-12-07 21:52:00 I once went to a LAN party and couldn't use my email (friend had Ihug, I have Telecom)

I then found out that not long before that, Telecom had banned all usage of their servers through other ISP connections IF you didn't have SSL turned on.

Once I did that, I could use my email on anyone's internet connection. I expect you just have to change something here too.
Agent_24 (57)
837470 2009-12-07 21:54:00 I'll give it back to him and get him to test it out when he gets home. If it doesn't work I'll get him to try re-insert the details. And then HE can deal with farmside lol. xyz823 (13649)
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