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| Thread ID: 105809 | 2009-12-15 06:41:00 | Ubuntu 9.10 can't access xtra.co.nz | damien (7544) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 839802 | 2009-12-15 06:41:00 | I put Ubuntu 9.10 recently on a friend's pc, the only os he has, and it worked very well for several weeks on broadband, router adsl, but when he tried to connect to his isp xtra.co.nz this morning with Firefox or Thunderbird he had no success. Using my laptop I was able to connect using Vista but not when I switched to Ubuntu 9.10. Ping test was OK on Ubuntu. I was told by the help desk operator that the connection was OK but Xtra didn't support any Linux system so if one wasn't using Windows you were out of luck. Has anyone else had this problem and found a solution? |
damien (7544) | ||
| 839803 | 2009-12-15 07:11:00 | I was told by the help desk operator that...Xtra didn't support any Linux system so if one wasn't using Windows you were out of luck. Has anyone else had this problem and found a solution? Yep - lie to the phone monkeys. Assuming you know enough about the problem to translate stuff into Windows-ese for them, it works brilliantly. Unfortunately in your case this probably doesn't apply - if the net connection works from Vista, then it's obviously fine, and Xtra's responsibility ends there. Could you give us a few more details about what it is exactly that you're trying to do? |
Erayd (23) | ||
| 839804 | 2009-12-15 07:24:00 | Try and restart the networking service on Ubuntu, or the whole system, which I assume you've tried!? sudo /etc/init.d/networking restart Can it get to all other websites? |
WarNox (8772) | ||
| 839805 | 2009-12-15 09:45:00 | Thanks WarNox I'll try the restart you suggest. Unfortunately my knowledge of the system isn't very deep so I had now idea what to try. It can't get other web sites but the ping test works?? |
damien (7544) | ||
| 839806 | 2009-12-15 09:49:00 | I would change to another version of Linux. From what I've read 9.10 is full of bugs. Mint Linux maybe better. Since its based on Ubuntu 9.10. If youre using 64 bit, the 64 version bit of Mint has just come out Here's what some people thought of it (www.theregister.co.uk) |
Speedy Gonzales (78) | ||
| 839807 | 2009-12-15 10:46:00 | I would change to another version of Linux. From what I've read 9.10 is full of bugs. Mint Linux maybe better. Since its based on Ubuntu 9.10. If youre using 64 bit, the 64 version bit of Mint has just come out Here's what some people thought of it (www.theregister.co.uk) Not suprising....I have always found most versions of Ubuntu pretty buggy and filled with broken code... Stick with Debian IMO... Blam |
Blam (54) | ||
| 839808 | 2009-12-15 11:05:00 | Not suprising....I have always found most versions of Ubuntu pretty buggy and filled with broken code... Stick with Debian IMO... Blam Amen to that - they take every bug from Debian's unstable branch, and then spend a mere six months of adding all their own bugs as well before calling it a final release. They also don't have a very good record with supporting older releases - you *will* eventually have something turn to custard, especially if you dont keep current with updates (although that can be just as bad... it's a fine line). Stick with Debian stable or testing (note that testing is *not* the same thing as unstable - they're different branches), you won't regret it. Or pick some other distro that also places a lot more emphasis on shipping decent software that won't break rather than giving you the 'latest and greatest' in all its bug-ridden glory. The above applies doubly if you use KDE as your desktop environment, the Ubuntu / Kubuntu folks do an *extremely* poor job of integrating it properly. |
Erayd (23) | ||
| 839809 | 2009-12-15 12:04:00 | +1 for Debian ;) Stable is bulletproof. You wouldn't be the first Karmic refugee either. However changing your OS is a fairly extreme fix for a DNS issue :illogical Do you use DHCP? Have you tried manually specifying a (working) DNS server? |
fred_fish (15241) | ||
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