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Thread ID: 105904	2009-12-18 06:26:00	Help With Vitumonde Trojan	Shortstop (632)	Press F1

Post ID	Timestamp	Content	User
840877	2009-12-18 08:28:00	Post a hijackthis log its below. We'll see if there are any files on the system	Speedy Gonzales (78)
840878	2009-12-18 08:31:00	Did you run Malwarebytes in full scan mode -- Quick mode will miss infections. Also from my sig, download spybot S&D, super antispyware - run them both - Super - make sure you run in full scan mode - will take a while. Quick scans can miss infections. Generally it takes around 30 -60 minutes or longer to do full scans of each. Did Super today on a customers PC - 2 hours 35 minutes. Edited: As per what speedy also suggests - BUT super found another 115 infections AFTER hijack was run and checked - it doesn't show everything (sometimes)	wainuitech (129)
840879	2009-12-18 08:33:00	I've got the log - how do I post it?	Shortstop (632)
840880	2009-12-18 08:35:00	Copy and paste it. Ctrl-a. then ctrl-c, then reply in here - ctrl-v	Speedy Gonzales (78)
840881	2009-12-18 08:45:00	Here's the log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:42:56 PM, on 18/12/2009 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files (x86)\Microsoft Works\WkDetect.exe C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe C:\Users\John\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ie.redirect.hp.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://clearnet.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ie.redirect.hp.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ie.redirect.hp.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\17.1.0.19\IPSBHO.DLL O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\s wg.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [WorksFUD] C:\Program Files (x86)\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files (x86)\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files (x86)\Microsoft Works\WkDetect.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" O4 - HKCU\..\Run: [EPSON Stylus Photo R230 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIAIP. EXE /FU "C:\Users\John\AppData\Local\Temp\E_S3A59.tmp" /EF "HKCU" O4 - HKCU\..\Run: [NBJ] "C:\Program Files (x86)\Ahead\Nero BackItUp\NBJ.exe" O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6 097707281E79.dll/cmsidewiki.html O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll O13 - Gopher Prefix: O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\17.1.0.19\ccSvcHst.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 7409 bytes	Shortstop (632)
840882	2009-12-18 08:55:00	You can tick these then tick fix checked Close browsers O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\17.1.0.19\IPSBHO.DL O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" Then install an AV program, it doesnt look like one is installed. Then do a full scan after you update it Is symantec's program still installed? If it isnt tick this O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\17.1.0.19\ccSvcHst.exe Or use the removal tool (service1.symantec.com)	Speedy Gonzales (78)
840883	2009-12-18 09:08:00	Done. (Have had NAV installed all the time) Spybot now clear too. Warm thanks to Speedy, Wainuitech and Blam. Your help and advice much appreciated - sounds as if it can be a nasty little bugger. Cheers	Shortstop (632)
840884	2009-12-18 09:16:00	Mbam may have removed it, that log looks clean but those entries I posted dont have to be in it. I dont think NAV is working, well its not running on startup and there should be more than 2 entries in that log. Remove it with the removal tool	Speedy Gonzales (78)
840885	2009-12-18 09:18:00	You may have been lucky :thumbs: get a better AV norton is rubbish -- microsoft MSE if you want free or Nod32 for a paid one ( better) Take this as a "scare" hopefully you do regular data backups - sh1T happens to us all when you least expect it :D	wainuitech (129)
840886	2009-12-27 21:11:00	Link: www.microsoft.com	Renmoo (66)
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