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| Thread ID: 105945 | 2009-12-19 18:52:00 | Teamviewer | minster (9180) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 841180 | 2009-12-19 18:52:00 | Hi, I have been talking online with a bloke in the UK that has been having trouble with his pc getting slower (Athlon 3500 2 gb ram) I asked him what antivirus he uses and how often he cleans out/defrags his machine? He said McAffe to the first question and didn't know you had to! to the 2nd. I am thinking of trying to help him using Teamviewer but as I have never tried it before, would like to know just how much will TViewer allow the remote helper to do? I see Teamviewer is suggested by some members here so thought you may be able to give me a clearer picture on the capabilities of this software please? Your help is appreciated thank you. |
minster (9180) | ||
| 841181 | 2009-12-19 19:04:00 | Everything. What a person can do sitting in front of a PC, you can do remotely. Its similar to remote desktop, but the person at the other end will see everything youre doing. It depends what the settings are (and what you change them to in teamviewer) But it helps if the other person is on broadband, dialup can take ages to do anything. If he's got malware, tell him to boot into safe mode / networking then install teamviewer. Then tell him to send you the ID and password. I use it often. To remove malware from people's computers. I've even used it to log into my sister's PC over in Oz |
Speedy Gonzales (78) | ||
| 841182 | 2009-12-19 19:06:00 | You can use Teamviewer to do anything on the PC as if you were sitting at it. This does, of course, exclude fitting new parts. |
Sweep (90) | ||
| 841183 | 2009-12-19 19:09:00 | Team viewer is like Remote desktop control except it is able to work over the internet with out changing any settings in your router or pc to connect. It also allows the user sitting at the other end to also see what you are doing unlike Remote Desktop control. When he installs teamviewer on his computer he will get an option shown to him to set the settings for what you can do. Make sure he does full control. If you have any problems post here and there are heaps of people here who use it and can help you. |
nedkelly (9059) | ||
| 841184 | 2009-12-19 20:42:00 | When you download team viewer there are two downloads. The person being helped only needs the Quick Support version, where it says (For the instant customer: TeamViewer QuickSupport") under downloads- it doesn't actually install, once downloaded,you simply double click the exe, select run - then give the person helping the name and password it pops up with. The person doing the helping has to have the full version installed, and enters in the details provided by the other person. |
wainuitech (129) | ||
| 841185 | 2009-12-19 23:22:00 | Thanks for all your help:) Will contact him and go from there? |
minster (9180) | ||
| 841186 | 2009-12-19 23:32:00 | Well, yeah. Hopefully you know what to do / what youre looking for | Speedy Gonzales (78) | ||
| 841187 | 2009-12-20 00:28:00 | Anyone used both TV and Logmein? I am using Logmein free but wondered whether I should switch to TV. Pros and cons?? I guess it is easier to get the remote helpee to DL TV and run it than to get Logmein installed (usually I install Logmein when I have the machine). |
linw (53) | ||
| 841188 | 2009-12-20 00:45:00 | Just tried it on another machine here. Very impressed. Much easier to get a helpee to run the client prog. Might even be able to get my sister in Pukekohe to get it running!! Standalone progs both ends as well. File tfr, too. Not aval for Logmein free. OK, I'm convinced (so far). |
linw (53) | ||
| 841189 | 2009-12-20 00:51:00 | Never used Logmein, but yup TV lets you do anything, inc chat, and file xfer | Speedy Gonzales (78) | ||
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