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Thread ID: 106149	2009-12-28 20:59:00	Theme Change	bot (15449)	Press F1

Post ID	Timestamp	Content	User
843899	2009-12-28 20:59:00	Hi All, On my grandmas computer, if I set it to the default windows theme, it always reverts back to classic. I tried putting the royale theme on, but it does the same thing. One strange thing is that if I try to reapply the royale theme it says "C:\WINDOWS\Resources\Themes\Royale.THEME Access is denied" Any Ideas?	bot (15449)
843900	2009-12-28 21:14:00	Has it been scanned for malware recently? It maybe infected with something	Speedy Gonzales (78)
843901	2009-12-28 23:45:00	She has AVG but I don't know if that scans for malware. Another strange thing is the royale theme in the preview box does not look how it should	bot (15449)
843902	2009-12-28 23:46:00	Post a hijackthis log. We'll see whats in it	Speedy Gonzales (78)
843903	2009-12-29 00:02:00	Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:01:28 p.m., on 29/12/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\WINDOWS\system32\Brmfrmps.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Glary Utilities\memdefrag.exe C:\Documents and Settings\All Users\Start Menu\Programs\Startup\RealTek Sound Manager.EXE C:\Documents and Settings\peter\Desktop\WordWeb\wweb32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\AVG\AVG9\avgscanx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Xtra R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll R3 - URLSearchHook: (no name) - *CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: (no name) - *EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Glary Memory Optimizer] "C:\Program Files\Glary Utilities\memdefrag.exe" /autostart O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RealTek Sound Manager.EXE O4 - Global Startup: WordWeb.lnk = C:\Documents and Settings\peter\Desktop\WordWeb\wweb32.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://xtra.co.nz O15 - Trusted Zone: http://www.coroarea.schoolzone.net.nz O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6415 bytes	bot (15449)
843904	2009-12-29 00:11:00	You can tick these then tick fix checked Close browsers R3 - URLSearchHook: (no name) - *CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: (no name) - *EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) 4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RealTek Sound Manager.EXE Has the language bar been disabled?? Thats what these entries belong to O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') Is this at a school, why this is here? O15 - Trusted Zone: http://www.coroarea.schoolzone.net.nz Try downloading the theme again (www.softpedia.com)	Speedy Gonzales (78)
843905	2009-12-29 00:58:00	Well, downloaded and reinstalled the theme, restarted the computer, and it did the same thing - it returned to classic. However, royale and luna's access is now denied, and in the sample box, they are classic.	bot (15449)
843906	2009-12-29 01:01:00	I am seriously considering that some setting in the registry is to blame.	bot (15449)
843907	2009-12-29 01:26:00	Go to start/run, type services.msc. Go to the themes service. Is it running? If its on disabled, change it to automatic then restart / start the service. Then see if you can change the theme. Is this XP Home or Pro??	Speedy Gonzales (78)
843908	2009-12-29 21:29:00	The computer has been restarted, and I can change the theme now, and the themes service is running. It is XP Home. The theme is still not sticking	bot (15449)
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