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Thread ID: 106138	2009-12-28 05:05:00	Cannot Start Automatic Updates & BITS Service:SOLUTION	katharinem (3459)	Press F1

Post ID	Timestamp	Content	User
843777	2009-12-28 05:05:00	An addendum to a previous post re help with a Hijack This log. I did various scans as advised then searched a bit more and found the following which I tried. It worked. Rapt! LINK: www.burchwords.com "Hijackthis reported these two entries that didn’t seem legit: O23 – Service: Automatic Updates (wuauserv) – Unknown owner – C:\WINDOWS\ O23 – Service: Background Intelligent Transfer Service (BITS) – Unknown owner – C:\WINDOWS\ I found this article on experts-exchange with a guy with a same problem. I searched long and hard and still no dice. I finally stumbled across a little google groups thread with this advice. Make sure you backup your registry before you attempt this. Also, good idea to do a system restore check point. Solution: start —> run —> regedt32.exe Do a search for %fystemroot% If you find any hits, first change the permissions on the folders so you can edit the registry entry. change %fystemroot% to %systemroot% press F3 until you find all entries and repeat step 4. Try to start BITS and Automatic Updates The orginal quote from the google group’s thread: SOLUTION FOUND: In my registry, the virus had replaced “%systemroot%” with “%fystemroot%” in several spots, so the correct files could not be found. I did a search for “fystemroot” in regedit, and replaced with “systemroot”. (I did have to click “Edit” / “Permissions” and allow full control in each of the folders first. Evidently the virus disabled the permissions first.) I hope this helps anyone else who has a similar issue." I rebooted as well. Thanks for the help and advice from F1 as well.	katharinem (3459)
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