Forum Home
Press F1
 
Thread ID: 106401 2010-01-07 04:25:00 iPod problem - ipod is registered to another computer and it cannot authorise it cpcarter (14362) Press F1
Post ID Timestamp Content User
846531 2010-01-07 04:25:00 Hello,

My PC has recently had Windows XP Professional installed. I have just installed iTunes and now my iPod Classic is unable to sync with iTunes. It comes up with the message "ipod is registered to another computer and it cannot authorise it".

I want to be able to put all my music and playlists back onto iTunes, but am worried about losing the playlists amd music.

Can you offer any help or advice as to what I need to do to remedy this situation?

Regards,
cpcarter.
cpcarter (14362)
846532 2010-01-07 04:58:00 deauthorize itunes on previous computer, and authorize on new computer.

itunes>store tab> authorize/deauthorize computer
h4rsheys (15319)
846533 2010-01-07 05:39:00 If you cannot access the previous computer you may have to contact apple and ask them. xyz823 (13649)
846534 2010-01-07 22:12:00 reset the ipod! SolMiester (139)
1