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Thread ID: 97084	2009-02-03 20:46:00	Why we LOVE Norton products	nofam (9009)	PC World Chat

Post ID	Timestamp	Content	User
744687	2009-02-03 20:46:00	I'm forced to use Symantec products due to a corporate policy; in the past it's been the various versions of SAV CE, and most recently Endpoint. We have a design department that uses an in-house CAD program that mysteriously doesn't run on the new factory-imaged HP workstations we get (recently changed from IBM gear to HP - also a corporate policy! :p). I finally got hold of the lead programmer for the CAD app, and he told me on the quiet that Endpoint has caused them all sorts of issues, and the app will only run with all of Endpoint's components completely uninstalled - disabling them isn't enough. Here's the uninstall process for Endpoint. Did I sit there and delete every reg key? Did I Bollocks!! Step 1: Stop Services 1. Click Start > Run. 2. Type smc -stop and click OK. 3. Click Start > Run. 4. Type services.msc and click OK. 5. Right-click on each service and select Stop: * Symantec Endpoint Protection * Symantec Event Manager * Symantec Network Access Control * Symantec Settings Manager * Windows Installer 6. Right-click on the Windows Installer service and select Properties. 7. Under "Startup type" select Disabled from the drop-down menu and click OK. This service is enabled again at the end of these instructions. 8. Close the Services window. Step 2: End Task on Process 1. Open Task Manager. 2. Click Start > Run. 3. Type taskmgr.exe and click OK. 4. Right-click on the ccApp.exe process and select End Process. Step 3: Open the Registry Editor (Please note: If a registry entry is not present, skip to the next one) 1. Click Start > Run 2. Type regedit.exe and click OK. 3. Delete the following key(s): * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\Cont extMenuHandlers\LDVPMenu * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccEvtCli .DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccProSub .DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccSetEvt .DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccSvcHst .exe * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\CliProxy .DLL] * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\HPPProte ctionProviderUI.DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\PatchWra p.EXE * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\Protecti onUtil.DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\RTVScan. EXE * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SavMainU I.DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SavUI.EX E * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SepLuCal lback.DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SescLU.E XE * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SmcGui.E XE * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SPBBCEVT .DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\Srtsp3 2. DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SyKnAppS .DLL * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcErrDsp.Error Display * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcErrDsp.Error Display.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcWebWnd.ccWeb Window * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcWebWnd.ccWeb Window.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\cliproxy.objec ts * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\cliproxy.objec ts.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Cliproxy.ScanM anagerCOMCallback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Cliproxy.ScanM anagerCOMCallback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\shellex\ ContextMenuHandlers\LDVPMenu * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\EXCHNGUI.Exchn gUICtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex \ContextMenuHandlers\LDVPMenu * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CAutop rotectFw * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CAutop rotectFw.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CCmcMa nagement * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CCmcMa nagement.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CNacMa nagement * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CNacMa nagement.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.FwsPro tectionProvider * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.FwsPro tectionProvider.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionP roviderUI.HPPProtection * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionP roviderUI.HPPProtection.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionP roviderUI.HPPProtectionPr * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionP roviderUI.HPPProtectionProvider.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\INETMAILUI.Ine tMailUICtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Feat ures\03E4A8BF51994184DA9F240ED0F9CDD3 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Prod ucts\03E4A8BF51994184DA9F240ED0F9CDD3 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Upgr adeCodes\20A7FB42A06BB49448A397B3CB77ED4D * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDD ateCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDS taticDateTimeCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDT imeCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPA ctionsCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPE ditCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPE xtensionsCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPR esultsCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPV irusDetailsCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPA boutDlgCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPC ompressedCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPE mailNotifySettingsCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPM essageConfigCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPS chedule2Ctrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPS cheduleCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPS torageViewCtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPT hreatExclusionsDlgCtl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPUI.LDVPUIC trl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LOTNOTESUI.Lot NotesUICtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PatchWrap.Patc hWrapper * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PatchWrap.Patc hWrapper.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .ProtectionCollection * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .ProtectionCollection.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .ProtectionProviderColl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .ProtectionProviderCollec * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .Protection_GUID_Contai.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .Protection_GUID_Containe * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusFinder * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusFinder.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Autoprot.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Autoprotec * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Containe.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Container * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Definiti.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Definition * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_HostInte.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_HostIntegr * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_NetworkA.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_NetworkAcc * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_NetworkQ.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_NetworkQua * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_Provider.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_ProviderAu * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_ProviderEr * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil .StatusProblem_ProviderOf * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavIn fo * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavIn fo.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavQu arantine * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavQu arantine.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.OEMSet tingsManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.OEMSet tingsManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.Result sViewCOMCallback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.Result sViewCOMCallback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ScanMa nagerService * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ScanMa nagerService.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.VirusF oundCOMCallback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.VirusF oundCOMCallback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Conf igureableScanCollection * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Conf igureableScanCollection.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectExchange * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectExchange.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectFilesystem * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectFilesystem.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectInternetEmail * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectInternetEmail.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectNotes * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavA utoprotectNotes.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavC onfigureableScan * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavC onfigureableScan.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavP rotectionProvider * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavP rotectionProvider.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQ uarantineItem * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQ uarantineItem.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQ uarantineItemCollection * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQ uarantineItemCollection.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Tamp erProtectionProvider * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Tamp erProtectionProvider.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Tamp erProtectProcess * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.Tamp erProtectProcess.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.ResultsV iewCOMAdapter * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.ResultsV iewCOMAdapter.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.VirusFou ndCOMAdapter * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.VirusFou ndCOMAdapter.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SEP.AV.ScanDlg s * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SepLuCallback. SepLuCallbackHandler * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SepLuCallback. SepLuCallbackHandler.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.AvLuCal lback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.AvLuCal lback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Content UpdateManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Content UpdateManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Moniker Info * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Moniker Info.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Moniker InfoCollection * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.Moniker InfoCollection.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.SepCont entService * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.SepCont entService.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Shelsel 2. Shels el2 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Shelsel 2. Shels el 2. 1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. Contro lEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. Contro lEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. ErrorE vent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. ErrorE vent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. MountE vent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. MountE vent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. NonVir alEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. NonVir alEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. StateC hangeEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. StateC hangeEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. ViralE vent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp3 2. ViralE vent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SyKnAppS.LUCal lback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SyKnAppS.LUCal lback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.EventManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.EventManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.LogManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.LogManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.ModuleManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccEvtMgr.ModuleManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccProSub.ProviderProxy * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccProSub.ProviderProxy.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccProSub.SubscriberProxy * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccProSub.SubscriberProxy.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccSetEvt.SettingsChangeEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccSetEvt.SettingsChangeEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccSetMgr.SettingsService * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.Commo nClient.ccSetMgr.SettingsService.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SSHel per * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SSHel per.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCal lbackManager * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCal lbackManager.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stChe ckForUpdates * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stChe ckForUpdates.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stDis ScriptEngine * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stDis ScriptEngine.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHos t * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHos t.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHos tCatalog * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHos tCatalog.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tBatchGet * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tBatchGet.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tConnParms * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tConnParms.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tGetFile * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tGetFile.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tTransferItem * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stIne tTransferItem.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLog * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLog .1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLUP rogressCallback * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLUP rogressCallback.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPat ch * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPat ch.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPat chCatalog * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPat chCatalog.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stSet tings * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stSet tings.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNe ti.SymNetiProviderProxy * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNe ti.SymNetiProviderProxy.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNe ti.SymNetiSubscriberProxy * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNe ti.SymNetiSubscriberProxy.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.AlertE vent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.AlertE vent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Locati onChangeEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Locati onChangeEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Locati onEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Locati onEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LogEve nt * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LogEve nt.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Networ kChangeEvent * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.Networ kChangeEvent.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SYMPROTECTUI.S ymProtectUICtrl.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TSSAFILE * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VpshellEx.Vpsh ellEx * HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VpshellEx.Vpsh ellEx.1 * HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\AMS2 * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ESENT\Proces s\ccSvcHst 4. Browse to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli ent\Extensions and delete the following values in the right pane: o Outlook Setup Extension"=" 4. 0;Outxxx.dll;7;000000000000000;0000000000;OutXXX o Symantec AntiVirus Outlook Protection"=" 4. 0;C:\Program Files\Common Files\Symantec Shared\vpmsece.dll;1;00000011111 5. Delete the following key(s): * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RFC1156Agent * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\ccApp.exe * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\Smc.exe * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Controls Folder\Display\shellex\PropertySheetHandlers\LDVP Shell Extensions * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer\UpgradeCodes\20A7FB42A06BB494 48A397B3CB77ED4D * HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer\UserData\S-1-5-18\Products\03E4A8BF51994184DA9F240ED0F9CDD3 6. Browse to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run and delete the following value in the right pane: o ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe\ 7. Browse to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellExtensions\Approved and delete the following value in the right pane: o {8BEEE74D-455E-4616-A97A-F6E86C317F32}"="LDVP Shell Extensions 8. Search all subkeys below HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall. Delete any associated subkeys that reference: "Symantec Endpoint Protection". 9. Delete the following key(s): * HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\COH_PVLInfo * HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Common Client * Optional: (Not deleting these values does not prevent re-installation) Browse to the following key: * HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps and delete the following values in the right pane: o AMSUsageCount o COHDataDIR o COHDIR o GEH o IPSEngine o MSL o SAV Install Directory o SAVCE o Savrt o SavSubmissionEngine o SavSubmissionEngineData o SPBBC o SRTSP o SRTSPQuarantine o SyKnAppS o SYKNAPPSDEF o SymNetDrv o VP6ClientInstalled o VP6UsageCount * Delete the following key(s): o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\PatchInst o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SPBBC o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SRTSP o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SyKnAppS o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec AntiVirus o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SymNetDrv o HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\VxMSLight o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\ccEvtMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\ccSetMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\Symantec Antivirus o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\Symantec Antvirus o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Network\ccEvtMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Network\ccSetMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Network\SmcService o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Network\Symantec Antivirus o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Network\Symantec Antvirus o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\ccEvtMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\ccSetMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\COH_Mon o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Eventlog\Application\ccEvtMgr o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Eventlog\Application\ccSvcHst o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Eventlog\Application\Symantec AntiVirus o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Eventlog\System\SRTSP o HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Eventlog\System\SRTSPL * Optional: o Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\FltMgr o Change the "AttachWhenLoaded" value to 0 (zero) 10. Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RasMan\PPP\EAP\13 and delete the following values in the right pane: o ConfigUiPath o IdentityPath o InteractiveUIPath o Path 1 1. Now rename and remove the "Backup" portion from the following values so that the values match those deleted from the preceding step. o ConfigUiPathBackup o IdentityPathBackup o InteractiveUIPathBackup o PathBackup Note: If the "Backup" entries do not exist, please re-create the appropriate values as follows (the values are of type Expandable String Value): ConfigUiPath = %SystemRoot%\system32\rastls.dll IdentityPath = %SystemRoot%\system32\rastls.dll InteractiveUIPath = %SystemRoot%\system32\rastls.dll Path = %SystemRoot%\system32\rastls.dll 1 2. Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RasMan\PPP\EAP\25 and delete the following values in the right pane: o ConfigUiPath o IdentityPath o InteractiveUIPath o Path 1 3. Now rename and remove the "Backup" portion from the following values so that the values match those deleted from the preceding step. o ConfigUiPathBackup o IdentityPathBackup o InteractiveUIPathBackup o PathBackup Note: If the "Backup" entries do not exist, please re-create the appropriate values as follows (the values are of type Expandable String Value): ConfigUiPath = %SystemRoot%\system32\rastls.dll IdentityPath = %SystemRoot%\system32\rastls.dll InteractiveUIPath = %SystemRoot%\system32\rastls.dll Path = %SystemRoot%\system32\rastls.dll 1 4. Delete the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RasMan\PPP\EAP\88 1 5. Delete the following key(s): * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SmcService * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SNAC * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SnacNp * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SPBBCDrv * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SRTSP * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SRTSPL * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SRTSPX * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Symantec AntiVirus * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SYMREDRV * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SYMTDI * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SysPlant * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\vsdatant * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\WPS * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\WpsHelper Step 4: Restart the Computer Restarting the computer is REQUIRED at this time. Step 5: Restore Network Adapters 1. Right-click on My Network Places and click Properties. 2. Right-click on the network adapter and click Properties. 3. If the "Teefer2 Driver" is listed under "This connection uses the following items:", then select the "Teefer2 Driver" and click the Uninstall button to remove the driver. 4. Click Close to close dialog box. 5. Right-click on the adapter Connection and select Repair. (Only available on Windows XP and 2003) 6. Repeat this process for each affected network adapter. Step 6: Folder and File System Cleanup 1. Open Windows Explorer and browse to \Documents and Settings\All Users\Application Data\Symantec folder and delete the following subfolders: * SavSubEng * SPBBC * SyKnAppS * Symantec AntiVirus Corporate Edition 2. Open the "SRTSP" folder and delete all files and subfolders within this directory except for the "SrtETmp" folder. 3. Browse to \Documents and Settings\All Users\Start Menu\Programs and delete the "Symantec Endpoint Protection" folder. 4. Browse to \Program Files\Symantec and delete the Symantec Endpoint Protection folder. Note: If Symantec Endpoint Protection was migrated from a previous version, the folder name is "Symantec Client Security" or "Symantec AntiVirus" and needs to be deleted from the \Program Files location. 5. Browse to \Program Files\Common Files\Symantec Shared folder and delete the following subfolders: * COH * Global Exceptions * MSL * SAVSubmissionEngine * SPBBC * SPManifests * SRTSP 6. Browse to \Windows\system32\drivers folder and delete the following files: * coh_mon.cat * COH_Mon.inf * COH_Mon.sys * srtsp.cat * srtsp.inf * srtsp.sys * srtspl.cat * srtspl.inf * srtspl.sys * srtspx.cat * srtspx.inf * srtspx.sys * symdns.sys * symfw.sys * symids.sys * symndis.sys * symndisv.sys * SymRedir.cat * SymRedir.inf * symredrv.sys * symtdi.sys * SysPlant.sys * teefer 2. sys * WPSDRVnt.sys * WpsHelper.sys Step 7: Reset Service 1. Click Start > Run. 2. Type services.msc and click OK. 3. Right-click on the Windows Installer service and select Properties. 4. Under "Startup type" select Manual from the drop-down menu and click OK. 5. Close Services. Luckily, some kind soul has scripted this process!!!! :punk	nofam (9009)
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