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| Thread ID: 106605 | 2010-01-15 07:00:00 | Another balls-up with Xnet and Avast | Speedy Gonzales (78) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 848936 | 2010-01-15 07:00:00 | If you use Avast home and have gone to the Avast site to get a key for Avast Home recently. And havent received the key yet. The reason: Xnet have (for one reason or another), blocked the Avast register email addy, and flagged it as a phishing email. I requested a key last week (more than 72 hrs ago). Using my normal email. I never received it. So, requested another email today, using Gmail. About 4 hrs later, I went to the Gmail site. And voila. Since I forward Gmail emails to my normal email, the key in the forwarded email was stuck in Gmail. And a bounced email saying Xnet has rejected the email (from Avast) because it's a phishing email. So, deleted it. I rang Xnet later, to tell them. Then sent a copy of what it said in Gmail in an email. Just waiting to hear back from them, to see WHY they've blocked emails from Avast |
Speedy Gonzales (78) | ||
| 848937 | 2010-01-15 09:13:00 | False positive from their detection systems I suppose | Agent_24 (57) | ||
| 848938 | 2010-01-15 09:15:00 | Well its something, and when I rang Xnet didnt know anything about it (typical) :lol: If someone had told them previously, they wouldnt have asked for a copy of the email I received in Gmail about it | Speedy Gonzales (78) | ||
| 848939 | 2010-01-15 09:54:00 | Which is why I'd be suspicious of it being an automated system error, rather than them blocking it on purpose | Agent_24 (57) | ||
| 848940 | 2010-01-15 09:57:00 | Soon find out, if they reply to the email I sent | Speedy Gonzales (78) | ||
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