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Thread ID: 106754	2010-01-21 21:07:00	AV companies cant be trusted with your credit card details	sroby (11519)	Press F1

Post ID	Timestamp	Content	User
850657	2010-01-21 21:07:00	A Warning: AV companies cant be trusted with your credit card details. I know of at least 3 MAJOR AV software companies, that when you give them your credit card details , in the fine print you give them permission to automatically charge your credit card every year for updates. THIS IS A SCAM. Its hidden in the fine print. YOU CANNOT CANCEL THIS CHARGE, you must apply online & ask them to cancel it: 'opt out' They also make it far too hard for poor old joe public to actually opt out online, I guess they hope that Joe will just give up trying. Despite being prosecuted by the US Government & fined, this scam still goes on. *** DONT PURCHASE/UPDATE AV ONLINE *** Its rather sad when these companies are little better than the scammers they claim to be protecting you against.	sroby (11519)
850658	2010-01-21 22:41:00	Yes it a bit of a scam BUT as long as its in the fine print they are covered and doing nothing illegal. Its written down and when you click "I agree" or what ever they have, its your fault for not reading what you are agreeing to.	wainuitech (129)
850659	2010-01-21 22:43:00	I know of at least 3 MAJOR AV software companies, that when you give them your credit card details , in the fine print you give them permission to automatically charge your credit card every year for updates. Symantec was doing this a while back but then got in trouble so stopped. And the other 2 are??? Links?	pctek (84)
850660	2010-01-21 22:47:00	Sounds like corel. With their annoying newsletters. Even tho they give you an option to unsubscribe from them (and even if you untick all of them), they'll still send them to you lol. In the end, I blocked their emails	Speedy Gonzales (78)
850661	2010-01-21 22:58:00	Symantec was doing this a while back but then got in trouble so stopped. I think symantec are still doing it, or they were well after they were prosecuted. Also CA & Mcaffe(not confirmed myself but has been documented) No reason to 'hide' this fine print.	sroby (11519)
850662	2010-01-21 23:35:00	Eset sends a reminder every time and asks if you would like to renew - just as I did today. Good on ya Eset. sarel	sarel (2490)
850663	2010-01-21 23:39:00	Eset sends a reminder every time and asks if you would like to renew - just as I did today. Good on ya Eset. Did you have to resubmit your credit card details or do they just help themselves again after getting the OK from you?	FoxyMX (5)
850664	2010-01-21 23:55:00	Symantec was doing this a while back but then got in trouble so stopped. And the other 2 are??? Links? No, symantec only stopped making it the only way you could pay for it. They still automaticly charge you.	Sam I Am (1679)
850665	2010-01-22 09:51:00	YOU CANNOT CANCEL THIS CHARGE, you must apply online This is the bit that I don't like - I've heard of people who have had to change banks to escape. Vodafone and Telecom also tried this recently with people who had signed up to get ring tones from third-parties. When the customer tried to cancel the deal, the telco kept on billing for the "service" and said that it could only be canceled by the 3rd party. I think the Commerce Commission stomped on that.	decibel (11645)
850666	2010-01-22 10:44:00	YOU CANNOT CANCEL THIS CHARGE, you must apply online & ask them to cancel it Of course you can stop it, I've advised several people to do the following -- Simply go to your bank, and tell them to stop any transactions from the company concerned. That way IF the bank lets a transaction through they have to refund the money and any charges as you have advised them not to allow it. I've had to do that with webroot Spysweeper Antispyware ( it was on an auto renewal) and they wouldn't take no as an answer -- Then got a email saying the transaction was refused and could I please contact them -- ERRRRR NO!!!!	wainuitech (129)
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