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Thread ID: 106739 2010-01-21 06:53:00 Desktop Icons Disappear after PC being Idle David57 (7859) Press F1
Post ID Timestamp Content User
850560 2010-01-21 06:53:00 Windows 7

I am finding that after my pc has been in dile for sometime and when I jiggle the mouse to bring it out of sleep the desktop icons have disappeared.

On occasions even the pointer is gone and the pc has frozen. The only remedy is to power off and then power on.

On other occasions the pointer is there and no desktop icons.

The show the desktop icons is ticked.

Is there some setting that I should be loking at that may help solve the problem.

Does anyone else have the same problem and know how to fix it.

David
David57 (7859)
850561 2010-01-21 08:13:00 You could take a look in Event Viewer and see if theres anything showing under System.
(Right click, Computer icon, choose Manage, select Event Viewer, Windows logs)
And have you done a malware scan?
pctek (84)
850562 2010-01-21 08:42:00 Ok have checked the event viewer and yes there is the following;

Log Name: Application
Source: Application Hang
Date: 21/01/2010 8:47:59 p.m.
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP
Description:
The program iexplore.exe version 8.0.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 10a0
Start Time: 01ca9a6dd763ae72
Termination Time: 16
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Report Id: 3af4ae39-0661-11df-8108-6cf0491acf5a

Event Xml:
<Event xmlns="schemas.microsoft.com
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-21T07:47:59.000000000Z" />
<EventRecordID>2100</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP</Computer>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>8.0.7600.16385</Data>
<Data>10a0</Data>
<Data>01ca9a6dd763ae72</Data>
<Data>16</Data>
<Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data>
<Data>3af4ae39-0661-11df-8108-6cf0491acf5a</Data>
<Binary>430072006F00730073002D00700072006F0063006500730073 0000000000</Binary>
</EventData>
</Event>

There are also other error entries. Not sure what you are looking for.

They are under application of windows log.

Yes have done a full scan with malware.
David57 (7859)
850563 2010-01-21 08:53:00 Did you check the problems under action center?? As it says?

To see if more information about the problem is available, check the problem history in the Action Center control panel.
Speedy Gonzales (78)
850564 2010-01-21 09:10:00 The error related to turning on the windows update messages only which will not be part of the problem i'm pretty sure.

I am wondering if this problem may have something to do with the power settings between the hard drive, display and sleep.
David57 (7859)
850565 2010-01-21 09:17:00 Are you using the final version NOT a beta, or the RC version? Because the beta and RC did this Speedy Gonzales (78)
850566 2010-01-21 09:22:00 Of W7 you talking about. Using W7 Home Premium 64 bit and should be full version as pc recently purchased. David57 (7859)
850567 2010-01-21 09:33:00 Try some of the replies here (social.technet.microsoft.com). Or go thru these (www.google.co.nz) Speedy Gonzales (78)
850568 2010-01-21 18:56:00 Of W7 you talking about. Using W7 Home Premium 64 bit and should be full version as pc recently purchased. Just check to make sure it is the full version - click start, type in winver Press enter - post back the version and build number in brackets. wainuitech (129)
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