| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 106737 | 2010-01-21 06:35:00 | Malwarebytes stoppage | effie c (6856) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 850540 | 2010-01-21 06:35:00 | Hi all, I am having trouble getting Malwarebytes to complete a scan- and it, sic., "has found 3 problems"- but suddenly stops scanning and states that Microsoft is working on fixing it-- but I cannot even delete these three problems without going to the end of the scan and then be able to delete them. Fat lot of good that is-- it is some weeks since I first encountered this- when using XP Pro--now I am in Windows 7 Pro - legaly installed but still getting the same report.Can anyone help please? I have uninstalled the program and re installed - no change. All other scans go the distance effie c |
effie c (6856) | ||
| 850541 | 2010-01-21 06:37:00 | Did it say WHAT the 3 problems were? Do a full scan in safe mode | Speedy Gonzales (78) | ||
| 850542 | 2010-01-21 06:45:00 | Hi speedy, No just that 3 had been located- I normally do a succesful scan anyway with Malwarebytes-is "safe mode" essential? effie c |
effie c (6856) | ||
| 850543 | 2010-01-21 06:50:00 | Well if it stops normally, you cant do it any other way. Or find mbam.exe or go to the malwarebytes folder then rename it, then run it. Then see if it finishes | Speedy Gonzales (78) | ||
| 850544 | 2010-01-21 06:55:00 | Speedy as I was typing this I ran a successful scan non deep scan- and found nothing-- which suggests the baddies are deep seated Wheb you say Malwarebytes folder---al I have is the set up exe in "downloads" is there a separate folder I am missing? effie c |
effie c (6856) | ||
| 850545 | 2010-01-21 06:56:00 | Possibly this may help: www.superantispyware.com |
zqwerty (97) | ||
| 850546 | 2010-01-21 06:58:00 | You open my computer / computer. Depending on the version of windows youre using. Then go to program files then the folder | Speedy Gonzales (78) | ||
| 850547 | 2010-01-21 07:00:00 | Hi sqwerty, O K ta -- I am downloading that now - will it find the same baddies though? effie c |
effie c (6856) | ||
| 850548 | 2010-01-21 07:58:00 | I don't know but it is the latest version and is recommended. Each time it is downloaded it has a different name so malware cannot counter it in simple ways for a start. Worth a try, just have a look at what, if anything, it wants to delete at the end of the scan and be conservative in what you allow. Hope you have a back up of current state of your system in case of problems, ie Acronis or something similar should be adequate to get back to where you are now if vital files are removed. |
zqwerty (97) | ||
| 850549 | 2010-01-21 08:11:00 | O K ta -- I am downloading that now - will it find the same baddies though? effie c Run Malware Bytes as well not this thing instead. And yes, Safe Mode for sure. And I'd do a hijackthis as well and post for speedy. |
pctek (84) | ||
| 1 2 | |||||