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Thread ID: 106842 2010-01-25 05:21:00 Which ISPs require a username/password!? WarNox (8772) Press F1
Post ID Timestamp Content User
851754 2010-01-25 19:49:00 From the info I have, as the cabinets are being upgraded to ADSL2+ they are also rolling out line-based authentication, such that the basic services assigned to the line are available on the line regardless of user-level authentication. However, any account-level functions (assigned static IPs, or any other such features) require user-level authentication to function.

Yeah thats what I figured, but wasn't sure that Orcon was doing this already, I guess they are.

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I've reset the router to default (factory settings) and tried to re-configure it. Also tried doing a factory reset with the reset button on the back. Neither worked.

I'm starting to think this is one of those problems that will not get fixed and will remain a mystery.
WarNox (8772)
851755 2010-01-25 20:04:00 Emails. Yes I still get those.

I thought the user@xtra account was there to give you access to the internet to setup your own new account...thats why you use their bespoke CD!
SolMiester (139)
851756 2010-01-25 20:29:00 I thought the user@xtra account was there to give you access to the internet to setup your own new account...thats why you use their bespoke CD!

Well I really don't know what is happening. As I say I had just flashed the firmware yesterday, rebooted and I thought lets go configure the DSL-302G. I was quite surprised when I opened the browser and my home page appeared but thought I was probably getting it from the cache. Did the 10.1.1.1. thing and found that that I was using user @xtra (user@xtra) and the password was blank. I thought well it works so I will leave it. Email is Outlook but that is set up with the correct name and password in account settings. The modem was originally set at myusername@xadsl.extra.co.nz but now I have it set at myusername@xtra.co.nz.

Go figure.
Sweep (90)
851757 2010-01-25 20:59:00 My ISP and Landline provider is vodafone, does not need a user name or password. Maybe if the phone line was Xtra, Vodafone would need a password. mzee (3324)
851758 2010-01-25 22:11:00 I suppose that could be a factor, if the lines are with Telecom or the ISP.

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Anyone have any idea on why the Belkin doesn't work?
WarNox (8772)
851759 2010-01-25 23:39:00 Actually, I now recall that the user@xtra.co.nz is in fact their setup username, as I remember question this 1 other time when their stupid CD failed on setup! SolMiester (139)
851760 2010-01-26 01:40:00 The modem was originally set at myusername@xadsl.extra.co.nz but now I have it set at myusername@xtra.co.nz.

Go figure.

Neither of these are valid Xtra Broadband connection account names.
The correct format should be
username.xadsl@xtra.co.nz
inphinity (7274)
851761 2010-01-26 01:43:00 It still works anyway so I'm not bothered. Sweep (90)
851762 2010-01-26 03:31:00 When mine was installed at my new place a year ago, the engineer told me to put anything at all in the user and leave the password blank if I wanted as there is no longer any user authentication (this is for Xtra). All traffic is measured/charged based on the line, not the user. Can't recall whether the user name had to be in the normal xtra username format (username.xadsl@xtra.co.nz) or if it was free format - suspect it was the former though. Miami Steve (2128)
851763 2010-01-26 21:49:00 All xtra supplied modems come with a generic username, now, thus no need to input your userid/pwd. Confused me for a while, though!

Like others have said, they tie to your account via the phone/port connection.
linw (53)
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