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Thread ID: 106899 2010-01-27 07:30:00 Playtech. Mister (15201) Press F1
Post ID Timestamp Content User
852556 2010-01-27 07:30:00 Hey

So I just tried buying something off this website (http://www.playtech.co.nz/), I heard some pretty good things about them aswell.

But once I type my details in I get this message.

Firefox can't establish a connection to the server at securegate.zipzap.co.nz.

And when I attempt to e-mail the address PlayTech told me to e-mail. I get this message from Hotmail.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.


Is there something I don't know about? :thumbs:

:thanks
Mister (15201)
852557 2010-01-27 08:44:00 Heard a few people say they are Ok, but their warranty is a rip off.
1 Year Return to Base Warranty ( Upgrade to 3 Years for $99 incl.GST ) All the parts mentioned in the budget PC I looked at come with a 3 year manufactures warranty any way. (with the exception of the case, thats 1 year and possibly 2 on the Optical drive)
wainuitech (129)
852558 2010-01-27 09:55:00 I think I'll just stick with Ascent.

Their payment system just seems so much more simple and easy to use. I can't buy from computer lounge, they decline my card, and playtech. Well the above happens.
Mister (15201)
852559 2010-01-27 12:26:00 Heard a few people say they are Ok, but their warranty is a rip off. All the parts mentioned in the budget PC I looked at come with a 3 year manufactures warranty any way. (with the exception of the case, thats 1 year and possibly 2 on the Optical drive)
Store warranty. Stores only have to accept 1 year on parts before its your problem to get it sorted.
trinsic (6945)
852560 2010-01-27 19:14:00 Stores only have to accept 1 year on parts before its your problem to get it sorted.

What rubbish. Show me the law that says that.
pctek (84)
852561 2010-01-27 20:15:00 I think I'll just stick with Ascent. .

The correct decision. The best company I've ever dealt with. Delivery within 24 hours and they look after any warranty claims. No arguements.
JJJJJ (528)
852562 2010-01-27 21:32:00 +1 for Ascent they replaced my hard drive and reloaded my operating system free. Roger Hunt (13648)
852563 2010-01-27 22:20:00 Store warranty. Stores only have to accept 1 year on parts before its your problem to get it sorted.

Tell me why 'store warranty' only honers the 1st year of a (say) 5year(Seagate) or 3year(gigabtye) warranty, when every descent tech company or store gives the full manufacturers warranty.
sroby (11519)
852564 2010-01-27 22:38:00 Don't confuse the warranty on the system and the warranty on the individual parts.

In other words, if you take the system in with a generic fault in the first year, their warrantly will cover all parts and labour (if its a warranty issue, i.e. not inflicted damage).

If you take the system in with a generic fault after the first year, you'll be covered under the 2, 3 or 5 year parts warranty (as applicable) but you *may* be charged labour (i.e. time spent diagnosing which part is at fault).

If you identify which part is at fault yourself and return just that part to playtech, then you're covered under the original 2, 3 or 5 year parts warranty (as applicable), with no labour/diagnosing charge on top of that.

Playtech would be doing themselves a favour by wording it better, but that's the nuts and bolts of it.
pablo d (15490)
852565 2010-01-27 22:45:00 Playtech are just making it easy for themselves by only giving a 1 year warranty on this PC.
Understandable considering the low margins involved. Most companies doing 1 year PC warranty WILL NOT give the full warranty of the individual parts(some exceptions of course)
many companies only give 1year on any parts bought separately , no matter what the actual manufacturers warranty is: this is quite common.

edit : just checked their site: its worded perfectly : 1 year
Warranty: 1 Year Return to Base Warranty ( Upgrade to 3 Years for $149 incl.GST )

-not quite in spirit with the CGA, but to be fair can anyone name any company that openly honors the CGA in spirit & or law ??
sroby (11519)
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