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Thread ID: 145956	2018-03-16 00:10:00	Office 365 / Office 2010	Koenig Tiger (14621)	Press F1

Post ID	Timestamp	Content	User
1447331	2018-03-16 00:10:00	At work have Office 365 i.e 2016 and when opening word or xlsx docs it takes so long to open whereas at home have 2010 on pc which is so much faster i.e immediately... With office 365 it takes over 11 minutes to upload changes to filters/rules etc.We have 50mbs speed at work fibre... So I was wondering about uninstalling word 2016 and excel 2016 at work and re-installing word 2010 and excel 2010 so it on actual pc and will therefore open faster etc...I won't touch Outlook 2016 mail as can't remove obviously... I'm pretty sure I can do this but want to check with you guys first as work pc...to be sure. Appreciate any comments/advice and what to do and what not to do etc...and how best to do... Cheers	Koenig Tiger (14621)
1447332	2018-03-16 00:29:00	There's probably more to it, I use 365 at work and it doesn't act like that. Are these local files or network files? Using network or cloud based storage can really slow things down but that's not the programs fault. The only way to find out would be to run both versions on the same machine and compare though. 365 is still installed locally, you seem to indicate it isn't. It's paid for by monthly subscription but it's still a local app. Unless you are using the online apps via your browser which is a different thing offered as an extra feature of 365.	dugimodo (138)
1447333	2018-03-16 00:33:00	No issues for us here, on Office 2016, and many customers also with no issues. You won't be able to have Office 2010 and 2016 installed at the same time as they will conflict. Also if the files being worked on are stored in OneDrive or SharePoint then Office 2010 won't be able to access those as easily.	CYaBro (73)
1447334	2018-03-16 00:54:00	Sometimes if office is looking for a network printer or some other device that will slow both word and excel when loading. Before they open fully they need to locate the devices. To narrow it down, is this a laptop that goes from work-home or two separate computers ? If its separate computers then the problem most likely will be at work, not office its self.	wainuitech (129)
1447335	2018-03-16 02:05:00	@Dugimodo :these are local files on my c: and also within Outlook as attached and always open slowly and I assumed it's checking with server wherever and they always open so slowly....okay if 365 is still installed locally then no benefit the I guess... All I know is my home pc opens anything on c drive immediately as it always has...I lost this when the Muppets at work changed to 365 .....I stop fiddling until I get my speed back.....Don't use anything via browser ever as even slower...	Koenig Tiger (14621)
1447336	2018-03-16 02:13:00	@wainutech: nah two separate pc's I5 HP W7 at work and I7 W10 at home.... both desktops...if at work they have 50mbs fibre download and 10mbs upload so isn't that sufficient ? At home I have 205.86 mbs download and 20mbs upload but ofcourse as office 2010 at home don't use hence it's immediate in opening things.... Boss took server out to go to the cloud which I asked him not to but he didn't listen ofcourse...as he was talked into it but our so called IT Muppets...and regretting bit time and I have told him we need more download but especially upload speed...Any help or advice where to look or what to do next appreciated.	Koenig Tiger (14621)
1447337	2018-03-16 02:18:00	The issue isnt Office 2016 . At least not very likely . Could be the work PC is a slow pig , Win10 slowdown issues , slow cloud access . Or 2016 configured in a bizzare way. AV issues, etc etc To test. Save a docx onto the desktop . Close Word , double click that docx on the desktop & see how fast it opens If that doesnt help, unplug from network & repeat the test.	1101 (13337)
1447338	2018-03-16 02:34:00	A Lot of the time its not actually Office causing the problem directly. Some info missing that may be important: What Addons are running ? What happens if you open a New blank page ( word or excel) Have you tried opening the Apps in their safemode ? What type of security programs are running ? Once they open is there any lag when entering data ? This line in original post suggests data is on a network storage someplace With office 365 it takes over 11 minutes to upload changes to filters/rules etc.We have 50mbs speed at work fibre. Further posts its mentioned "these are local files on my c:" Just trying to figure out the exact layout of what's where. MANY things can cause the programs to slow down. One business I do work for, had similar it was a damn Apple addon causing all sorts of problems. One way to narrow things down. Open and create a New Document. (Locally) save it, see how it opens - if its slow then that's a Start. If Is slow, press WindowsKey +R (run Command) type in winword.exe /safe You'll get a page looking like its setting up, just continue, next File-Open - Locate the local document - see how long it takes. If its quicker there's an addon causing problems. What may be happening is the original files if they have been moved, there may be paths still in the files that are looking for a now non existent server or other device. Hence try a new document locally ( its only a test) :) EDITED: damn 1101 beat me to it while mass editing lol.	wainuitech (129)
1447339	2018-03-16 03:00:00	You could try disconnecting from the network and opening some local files to see if that makes a difference. At work I have mapped network drives that are all over the country and I use onedrive for my local storage. I also have 2 network printers added. Technically the onedrive files are on my local C: drive and sync to the cloud in the background. I've noticed when opening files from my C: drive or onedrive that although it's normally pretty fast sometimes it stalls for ages, several minutes at times. The working theory is that regardless of whether I'm using anything on the network or not when windows is having trouble connecting to something on the network (printer, mapped drive?) it holds everything else up. I've never found a fix for it but luckily it's not all the time for me. Anyway this is me just guessing, don't take it as anything more than that.	dugimodo (138)
1447340	2018-03-16 18:59:00	Not very technical But I think its best to stick with Office 365. That is where MS is putting all of its energy and they want everyone to be on it. So its best to try to sort out the issues.	Digby (677)
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