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| Thread ID: 145915 | 2018-03-02 03:34:00 | Random restarts -Windows 10 | pct (16854) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1446925 | 2018-03-02 03:34:00 | Hi there, I have a brand new HP laptop that sometimes randomly restarts itself.. :confused: Anyone know what's likely to cause this... am I best to get it looked at under warranty? |
pct (16854) | ||
| 1446926 | 2018-03-02 03:41:00 | If its brand New, and its shutting down, then Yep. Are you sure its not restarting after doing some sort of update ? Is there anything you are doing and it causes it to shutdown every time ? Like a Dell Laptop I have here, the motherboard is faulty, its NOT the OS either, its does the same thing in W10, W7 AND Linux. In fact its worse in Linux. :( |
wainuitech (129) | ||
| 1446927 | 2018-03-02 03:56:00 | Hey WT. Possibly, I think I installed pretty much all of the updates before it started - about a day or 2 later lol. The first time it happened I had only just booted it up & it restarted. Today it had been going fine since this morning no prob then all of a sudden... |
pct (16854) | ||
| 1446928 | 2018-03-02 05:48:00 | HP linked me to an update for the bios....so will see if that fixes it. Thanks! | pct (16854) | ||
| 1446929 | 2018-03-02 06:27:00 | You can check the logs to see if it says anything. Click Search type in Reli Open the Reliability History result ( there will only be one) look at the logs/Graph see if anything is marked with a X or some other indication at the time it rebooted, look to see if it gives any sort of info about something crashing. |
wainuitech (129) | ||
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