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Thread ID: 107022 2010-02-01 06:23:00 N Program Problem I_69_98 (15606) Press F1
Post ID Timestamp Content User
854273 2010-02-01 06:23:00 I have the N-program problem. It slows down my PC. How do I remove this program? Here is Hijack This post. Please Help!!!!!!!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:51 PM, on 1/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyS ervice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\TUProgSt.exe
C:\WINNT\system32\WgaTray.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\VTTimer.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe
C:\Documents and Settings\Chango\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Chango\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe" /hide
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - platformdl.adobe.com
O20 - AppInit_DLLs: C:\WINNT\System32\
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyS ervice.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINNT\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINNT\System32\TUProgSt.exe

--
End of file - 7357 bytes
I_69_98 (15606)
854274 2010-02-01 06:52:00 i would get rid of one antispyware program, ie comcast, as two will conflict. GameJunkie (72)
854275 2010-02-01 09:08:00 You can tick these then tick fix checked

Close browsers

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch. exe" -start

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl. exe"

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

Yup and uninstall this you dont need it

O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe" /hide

Whats this ?

O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Chango\Application Data\mjusbsp\cdloader2. exe" MAGICJACK

O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICW
Desktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')

O20 - AppInit_DLLs: C:\WINNT\System32\
Speedy Gonzales (78)
854276 2010-02-01 11:36:00 Thanks. I ran hjt and got rid of everything you suggested except for this program which is my phone service.


C:\Documents and Settings\Chango\Application Data\mjusbsp\magicJack.exe


Here is the hjt report.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:25:36 AM, on 2/1/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyS ervice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\TUProgSt.exe
C:\WINNT\system32\WgaTray.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\VTTimer.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\ Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe
C:\Documents and Settings\Chango\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Avira\AntiVir Desktop\avscan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chango\My Documents\zaSuiteSetup_80_400_020_en.exe
C:\DOCUME~1\Chango\LOCALS~1\Temp\GLBF.tmp
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch. exe" -start
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20. exe" -t
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl. exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM. exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt. exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\ Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Chango\Application Data\mjusbsp\cdloader2. exe" MAGICJACK
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe" /hide
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - platformdl.adobe.com
O20 - AppInit_DLLs: C:\WINNT\System32\
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyS ervice.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINNT\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINNT\System32\TUProgSt.exe

--
End of file - 7483 bytes
I_69_98 (15606)
854277 2010-02-01 11:47:00 Here was me thinking that bonjour was not really good either. Sweep (90)
854278 2010-02-02 07:34:00 I'm assuming that HJT was OK . I'm going to post my Avira Antivir report can you guys please help with this .



Avira AntiVir Personal
Report file date: Monday, February 01, 2010 13:35

Scanning for 1712557 virus strains and unwanted programs .

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5 . 1 . 2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : MONKEY

Version information:
BUILD . DAT : 9 . 0 . 0 . 419 21701 Bytes 1/22/2010 18:29:00
AVSCAN . EXE : 9 . 0 . 3 . 10 466689 Bytes 10/13/2009 19:26:33
AVSCAN . DLL : 9 . 0 . 3 . 0 40705 Bytes 2/27/2009 18:58:24
LUKE . DLL : 9 . 0 . 3 . 2 209665 Bytes 2/20/2009 19:35:49
LUKERES . DLL : 9 . 0 . 2 . 0 12033 Bytes 2/27/2009 18:58:52
VBASE000 . VDF : 7 . 10 . 0 . 0 19875328 Bytes 11/6/2009 15:35:52
VBASE001 . VDF : 7 . 10 . 1 . 0 1372672 Bytes 11/19/2009 11:26:23
VBASE002 . VDF : 7 . 10 . 3 . 1 3143680 Bytes 1/20/2010 05:28:29
VBASE003 . VDF : 7 . 10 . 3 . 75 996864 Bytes 1/26/2010 05:28:32
VBASE004 . VDF : 7 . 10 . 3 . 76 2048 Bytes 1/26/2010 05:28:33
VBASE005 . VDF : 7 . 10 . 3 . 77 2048 Bytes 1/26/2010 05:28:33
VBASE006 . VDF : 7 . 10 . 3 . 78 2048 Bytes 1/26/2010 05:28:33
VBASE007 . VDF : 7 . 10 . 3 . 79 2048 Bytes 1/26/2010 05:28:33
VBASE008 . VDF : 7 . 10 . 3 . 80 2048 Bytes 1/26/2010 05:28:33
VBASE009 . VDF : 7 . 10 . 3 . 81 2048 Bytes 1/26/2010 05:28:34
VBASE010 . VDF : 7 . 10 . 3 . 82 2048 Bytes 1/26/2010 05:28:34
VBASE011 . VDF : 7 . 10 . 3 . 83 2048 Bytes 1/26/2010 05:28:34
VBASE012 . VDF : 7 . 10 . 3 . 84 2048 Bytes 1/26/2010 05:28:34
VBASE013 . VDF : 7 . 10 . 3 . 85 2048 Bytes 1/26/2010 05:28:35
VBASE014 . VDF : 7 . 10 . 3 . 122 172544 Bytes 1/29/2010 05:36:11
VBASE015 . VDF : 7 . 10 . 3 . 123 2048 Bytes 1/29/2010 05:36:11
VBASE016 . VDF : 7 . 10 . 3 . 124 2048 Bytes 1/29/2010 05:36:11
VBASE017 . VDF : 7 . 10 . 3 . 125 2048 Bytes 1/29/2010 05:36:12
VBASE018 . VDF : 7 . 10 . 3 . 126 2048 Bytes 1/29/2010 05:36:12
VBASE019 . VDF : 7 . 10 . 3 . 127 2048 Bytes 1/29/2010 05:36:12
VBASE020 . VDF : 7 . 10 . 3 . 128 2048 Bytes 1/29/2010 05:36:13
VBASE021 . VDF : 7 . 10 . 3 . 129 2048 Bytes 1/29/2010 05:36:13
VBASE022 . VDF : 7 . 10 . 3 . 130 2048 Bytes 1/29/2010 05:36:13
VBASE023 . VDF : 7 . 10 . 3 . 131 2048 Bytes 1/29/2010 05:36:14
VBASE024 . VDF : 7 . 10 . 3 . 132 2048 Bytes 1/29/2010 05:36:14
VBASE025 . VDF : 7 . 10 . 3 . 133 2048 Bytes 1/29/2010 05:36:14
VBASE026 . VDF : 7 . 10 . 3 . 134 2048 Bytes 1/29/2010 05:36:15
VBASE027 . VDF : 7 . 10 . 3 . 135 2048 Bytes 1/29/2010 05:36:15
VBASE028 . VDF : 7 . 10 . 3 . 136 2048 Bytes 1/29/2010 05:36:15
VBASE029 . VDF : 7 . 10 . 3 . 137 2048 Bytes 1/29/2010 05:36:15
VBASE030 . VDF : 7 . 10 . 3 . 138 2048 Bytes 1/29/2010 05:36:16
VBASE031 . VDF : 7 . 10 . 3 . 140 12800 Bytes 1/31/2010 08:14:42
Engineversion : 8 . 2 . 1 . 154
AEVDF . DLL : 8 . 1 . 1 . 3 106868 Bytes 1/29/2010 05:28:46
AESCRIPT . DLL : 8 . 1 . 3 . 12 823675 Bytes 1/29/2010 05:28:45
AESCN . DLL : 8 . 1 . 4 . 0 127348 Bytes 1/29/2010 05:28:44
AESBX . DLL : 8 . 1 . 1 . 1 246132 Bytes 11/8/2009 15:38:44
AERDL . DLL : 8 . 1 . 3 . 4 479605 Bytes 1/15/2010 11:28:09
AEPACK . DLL : 8 . 2 . 0 . 5 422262 Bytes 1/15/2010 11:28:05
AEOFFICE . DLL : 8 . 1 . 0 . 38 196987 Bytes 11/8/2009 15:38:38
AEHEUR . DLL : 8 . 1 . 1 . 1 2322805 Bytes 1/29/2010 05:28:44
AEHELP . DLL : 8 . 1 . 10 . 0 237942 Bytes 1/15/2010 11:27:44
AEGEN . DLL : 8 . 1 . 1 . 85 369012 Bytes 1/29/2010 05:28:40
AEEMU . DLL : 8 . 1 . 1 . 0 393587 Bytes 11/8/2009 15:38:26
AECORE . DLL : 8 . 1 . 10 . 0 184695 Bytes 1/29/2010 05:28:39
AEBB . DLL : 8 . 1 . 0 . 3 53618 Bytes 11/8/2009 15:38:20
AVWINLL . DLL : 9 . 0 . 0 . 3 18177 Bytes 12/12/2008 16:47:59
AVPREF . DLL : 9 . 0 . 3 . 0 44289 Bytes 8/26/2009 23:14:02
AVREP . DLL : 8 . 0 . 0 . 3 155905 Bytes 1/20/2009 22:34:28
AVREG . DLL : 9 . 0 . 0 . 0 36609 Bytes 12/5/2008 18:32:09
AVARKT . DLL : 9 . 0 . 0 . 3 292609 Bytes 3/24/2009 23:05:41
AVEVTLOG . DLL : 9 . 0 . 0 . 7 167169 Bytes 1/30/2009 18:37:08
SQLITE3 . DLL : 3 . 6 . 1 . 0 326401 Bytes 1/28/2009 23:03:49
SMTPLIB . DLL : 9 . 2 . 0 . 25 28417 Bytes 2/2/2009 16:21:33
NETNT . DLL : 9 . 0 . 0 . 0 11521 Bytes 12/5/2008 18:32:10
RCIMAGE . DLL : 9 . 0 . 0 . 25 2438913 Bytes 5/15/2009 23:39:58
RCTEXT . DLL : 9 . 0 . 73 . 0 86785 Bytes 10/13/2009 20:25:47

Configuration settings for the scan:
Jobname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . : Complete system scan
Configuration file . . . . . . . . . . . . . . . . . . : c:\program files\avira\antivir desktop\sysscan . avp
Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . : low
Primary action . . . . . . . . . . . . . . . . . . . . . . : interactive
Secondary action . . . . . . . . . . . . . . . . . . . . : ignore
Scan master boot sector . . . . . . . . . . . . . : on
Scan boot sector . . . . . . . . . . . . . . . . . . . . : on
Boot sectors . . . . . . . . . . . . . . . . . . . . . . . . : C:, D:,
Process scan . . . . . . . . . . . . . . . . . . . . . . . . : on
Scan registry . . . . . . . . . . . . . . . . . . . . . . . : on
Search for rootkits . . . . . . . . . . . . . . . . . : on
Integrity checking of system files . . : off
Scan all files . . . . . . . . . . . . . . . . . . . . . . : All files
Scan archives . . . . . . . . . . . . . . . . . . . . . . . : on
Recursion depth . . . . . . . . . . . . . . . . . . . . . : 20
Smart extensions . . . . . . . . . . . . . . . . . . . . : on
Macro heuristic . . . . . . . . . . . . . . . . . . . . . : on
File heuristic . . . . . . . . . . . . . . . . . . . . . . : medium
Deviating risk categories . . . . . . . . . . . : +APPL,+GAME,+JOKE,+PCK,+PFS,+SPR,

Start of the scan: Monday, February 01, 2010 13:35

Starting search for hidden objects .
'61143' objects were checked, '0' hidden objects were found .

The scan of running processes will be started
Scan process 'avscan . exe' - '1' Module(s) have been scanned
Scan process 'avcenter . exe' - '1' Module(s) have been scanned
Scan process 'magicJack . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'alg . exe' - '1' Module(s) have been scanned
Scan process 'mantispm . exe' - '0' Module(s) have been scanned
Scan process 'TUProgSt . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'sqlwriter . exe' - '1' Module(s) have been scanned
Scan process 'jqs . exe' - '1' Module(s) have been scanned
Scan process 'ctfmon . exe' - '1' Module(s) have been scanned
Scan process 'ITMRTSVC . exe' - '1' Module(s) have been scanned
Scan process 'zlclient . exe' - '0' Module(s) have been scanned
Scan process 'avgnt . exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder . exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService . exe' - '1' Module(s) have been scanned
Scan process 'ADeck . exe' - '1' Module(s) have been scanned
Scan process 'VTTimer . exe' - '1' Module(s) have been scanned
Scan process 'ComcastAntiSpyService . exe' - '1' Module(s) have been scanned
Scan process 'explorer . exe' - '1' Module(s) have been scanned
Scan process 'WgaTray . exe' - '1' Module(s) have been scanned
Scan process 'ForceField . exe' - '0' Module(s) have been scanned
Scan process 'avguard . exe' - '1' Module(s) have been scanned
Scan process 'sched . exe' - '1' Module(s) have been scanned
Scan process 'spoolsv . exe' - '1' Module(s) have been scanned
Scan process 'ISWSVC . exe' - '0' Module(s) have been scanned
Scan process 'vsmon . exe' - '0' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'svchost . exe' - '1' Module(s) have been scanned
Scan process 'lsass . exe' - '1' Module(s) have been scanned
Scan process 'services . exe' - '1' Module(s) have been scanned
Scan process 'winlogon . exe' - '1' Module(s) have been scanned
Scan process 'csrss . exe' - '1' Module(s) have been scanned
Scan process 'smss . exe' - '1' Module(s) have been scanned
32 processes with 32 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
Master boot sector HD2
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan executable files (registry) .
The registry was scanned ( '56' files ) .


Starting the file scan:

Begin scan in 'C:\'
C:\pagefile . sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file .
[NOTE] This file cannot be opened for scanning .
C:\Documents and Settings\Chango\My Documents\zaSuiteSetup_80_400_020_en . exe
[0] Archive type: ZIP SFX (self extracting)
--> SWITCHUNINST_44ZONE LABS . EXE
[1] Archive type: RSRC
--> WINDOWS6 . 0-KB929547-V2-X64 . MSU
[1] Archive type: CAB (Microsoft)
--> Windows6 . 0-KB929547-v2-x64 . cab
[WARNING] No further files can be extracted from this archive . The archive will be closed
C:\Documents and Settings\Chango\My Documents\Downloads\zaSuiteSetup_91_008_000_en(2) . exe
[0] Archive type: ZIP SFX (self extracting)
--> SWITCHUNINST_44ZONE LABS . EXE
[1] Archive type: RSRC
--> WINDOWS6 . 0-KB929547-V2-X64 . MSU
[1] Archive type: CAB (Microsoft)
--> Windows6 . 0-KB929547-v2-x64 . cab
[WARNING] No further files can be extracted from this archive . The archive will be closed
C:\Documents and Settings\Chango\My Documents\Downloads\zaSuiteSetup_91_008_000_en . exe
[0] Archive type: ZIP SFX (self extracting)
--> SWITCHUNINST_44ZONE LABS . EXE
[1] Archive type: RSRC
--> WINDOWS6 . 0-KB929547-V2-X64 . MSU
[1] Archive type: CAB (Microsoft)
--> Windows6 . 0-KB929547-v2-x64 . cab
[WARNING] No further files can be extracted from this archive . The archive will be closed
Begin scan in 'D:\'


End of the scan: Monday, February 01, 2010 15:43
Used time: 2:08:02 Hour(s)

The scan has been done completely .

14019 Scanned directories
583690 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
1 Files cannot be scanned
583689 Files not concerned
17535 Archives were scanned
4 Warnings
1 Notes
61143 Objects were scanned with rootkit scan
0 Hidden objects were found


My concern is Pagefile . sys . What does this file do?
I_69_98 (15606)
854279 2010-02-02 07:37:00 The pagefile.sys not being scanned is normal. It is your virtual memory. Sweep (90)
854280 2010-02-02 07:41:00 Tick these then tick fix checked

Close browsers

You havent ticked anything. Dont forget to tick fix checked

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch. exe" -start

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl. exe"

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

Uninstall this

O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy. exe" /hide

O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')

O20 - AppInit_DLLs: C:\WINNT\System32\

Uninstall this

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe

pagefile.sys is part of windows. It deals with memory

Dont delete it
Speedy Gonzales (78)
1