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Thread ID: 106995 2010-01-31 08:39:00 Desktop and Taskbar frozen Insomnia (15604) Press F1
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853843 2010-01-31 08:39:00 Hi there.

I've had a problem with my computer for about 48 hours where the taskbar and desktop freeze so I can't click anything on them. The computer's fine, if a little slow, for around 30 seconds after I log on, but after that it freezes. At this point, I can't bring up any new windows within my computer, because if I'm in My Documents or any of the other locations in my files, I can't click on anything there either.

I thought the problem began when I got a virus with a downloaded, but I've deleted the file and as far as I can tell, there's no trace of it left on my computer. I've tried a System Restore, first to the 28th, but Norton blocked that one. I turned Norton off, undid the first Restore, and did it again, this time back to the 23rd. This hasn't had affected the problem at all.

My laptop is a Toshiba, and it currently has Windows 7. Sorry if I've included any unimportant information, but I'm trying to find a fix to this so I don't have to take it in and spend massive amounts of money. If anyone could help me with my problem, I'd greatly appreciate it.
Insomnia (15604)
853844 2010-01-31 09:13:00 Boot into safe mode / networking, and then post a hijackthis log. Its below Speedy Gonzales (78)
853845 2010-01-31 10:08:00 Thanks for the help. Looks like it'll take a little while to install, but I'll update on how it works. Insomnia (15604)
853846 2010-01-31 10:15:00 ? Boot into safe mode / networking, then install it in safe mode. Then post a log here, so we can see whats in it. And get trojan remover below update it then click on scan. Then select all options under the utilities menu Speedy Gonzales (78)
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