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| Thread ID: 98490 | 2009-03-26 21:26:00 | What's Snap like? | johcar (6283) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 759914 | 2009-03-26 21:26:00 | The ISP that is? Asking on behalf of my mother - on a fixed income and not particularly computer literate (so what is their Help like?). |
johcar (6283) | ||
| 759915 | 2009-03-26 21:37:00 | Can you help her with XP remote assistance? | prefect (6291) | ||
| 759916 | 2009-03-26 21:49:00 | I can do better than that, I'm just a few km down the road, so help in person if she gets stuck. The reason I ask is because of the horror stories you hear about Vodafone and the like. I would prefer to be second-level support... |
johcar (6283) | ||
| 759917 | 2009-03-27 05:02:00 | Good. My son was with them for a while. | pctek (84) | ||
| 759918 | 2009-03-27 06:34:00 | Snap is like an early bit of Crackle & Pop ;) | R2x1 (4628) | ||
| 759919 | 2009-03-27 07:13:00 | Snap is the best ISP I have dealt with, but most of the few customers I have on Snap have been moving to Telstra lately :( Snap has the best support. Not sure about speeds or pricing. |
Greven (91) | ||
| 759920 | 2009-03-27 11:40:00 | When I was with them they were great. They weren't the *absolute* cheapest - but they were best for service and help. I don't think I ever waited on hold for longer than about two minutes | Deane F (8204) | ||
| 759921 | 2009-03-28 02:34:00 | I signed up to them last night. Telescum sent us a letter saying that they were putting up line charges again. I was on Telescum / Xnet, but by moving to Snap for phone and broadband I'm going to save approx $7 / month and the added bonus of saying seeya to Telescum! YEY! | pine-o-cleen (2955) | ||
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