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| Thread ID: 107285 | 2010-02-11 07:43:00 | ST3500820AS required for spare part to fix external hard drive | craigzgurl (15622) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 857231 | 2010-02-11 09:56:00 | Check this out (www.msfn.org). This is the solution, but its very technical | Speedy Gonzales (78) | ||
| 857232 | 2010-02-11 19:21:00 | I could try a program . I tried it ,windows couldnt even recognise, What program is it? |
pctek (84) | ||
| 857233 | 2010-02-11 19:55:00 | Be interesting to see if that program what ever it is does get the data back. Seen several of those drive/firmware failures, and even good data recovery programs like getdataback cant handle it. The firmware really needs to have been upgraded before the fail As explained here (www.xlr8yourmac.com). If it were a simple failed boot sector, or even a blown partition then data is generally not to hard to recover, even if windows or Linux cant see the drive -- Firmware failure on the other hand is totally different. Data is recoverable, but it needs to have the platters taken out of the drive and installed in a working drive - which instantly voids the warranty. And thats really a job for a data recovery expert = $$$$ I took it to a place a few weeks ago to get the data recovered and that's where the issues continue.... I'm no "techie" but from what I understand they are after a specific part that is required for them to fix the drive before they can actually retrieve the data off. Wouldn't have been a real recovery place as they will have the parts/Knowledge to recover the data - but once again it voids the warranty on the drive even if any parts are removed / replaced even as a temp measure . |
wainuitech (129) | ||
| 857234 | 2010-02-11 20:14:00 | What program is it? Easeus data recovery wizard pro (www.easeus.com). 4.36 was the version I used. 5.01 was released recently. |
Speedy Gonzales (78) | ||
| 857235 | 2010-02-11 20:23:00 | Easeus data recovery wizard pro (www.easeus.com). 4.36 was the version I used. 5.01 was released recently. Hmmmmm. Same one I have. Never tried to use it on a HD with stuffed firmware yet so I can't comment. |
Sweep (90) | ||
| 857236 | 2010-02-11 20:27:00 | I havent yet either. But the link I posted above will probably fix the locked hdd. | Speedy Gonzales (78) | ||
| 857237 | 2010-02-11 20:46:00 | Its an interesting article, just need to get that RS232 to TTL - but a little to technical for an average user thou. Mind you I did notice there are several times re warnings - do it wrong and its stuffed :D |
wainuitech (129) | ||
| 857238 | 2010-03-01 19:12:00 | Hi Speedy Gonzales, I have finally managed to retrieve my hard drive back.... still not fixed as expected..... Am I still able to take you up on your offer to try run your recovery program through it to try retrieve the data? :) | craigzgurl (15622) | ||
| 857239 | 2010-03-01 19:52:00 | When the techs had it, did they connect it directly to a sata port / take it out of the enclosure as well? It looks like some people who have had this prob, the hdd does appear in the BIOS intermittently. For others, there are no probs at all. They've managed to get whatever data off it. Then RMA it. I've been told by Easeus (I sent them an email to ask), if the BIOS doesnt see it, then the program wont find it either. If this is the case, the only way I would say you're going to fix it, is if someone can do what I posted previously. But it'll have to be someone who knows what they're doing | Speedy Gonzales (78) | ||
| 857240 | 2010-03-01 20:00:00 | Its an interesting article, just need to get that RS232 to TTL - but a little to technical for an average user thou. Mind you I did notice there are several times re warnings - do it wrong and its stuffed :D Yeah, if it's the famous Seagate firmware bug it's fixable with some basic parts and a serial port... IF that is the problem here |
Agent_24 (57) | ||
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