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Thread ID: 98823	2009-04-08 23:59:00	Do you guys make money on new systems?	Ferg (2559)	PC World Chat

Post ID	Timestamp	Content	User
763442	2009-04-09 02:23:00	We do OK. Usually get prices for all the components and add them up. Then usally add 15% plus any freight and also some labour to build the thing. Win pretty much every quote we do for our custom built machines. We don't use the cheap nasty brands either! Most people don't mind paying extra for the local service and support they will get after the sale. As Rob99 said, $300 is normal for profit but sometimes between $250-$300 if it's a cheaper system and more for a server.	CYaBro (73)
763443	2009-04-09 03:06:00	Thanks people, an interesting thread, and I appreciate the candor of those who give dollar values. What got me thinking along these lines was a colleague asked me for advice on a new system, I pointed out a couple at PB Tech, that used good components, a reasonable price, suited his needs and I know PB Tech have been around a long time, and likely to continue to do so for follow up issues. Having taken all this into careful consideration, he brought a Dell.:groan: Thats what sent me down the road of this thread, wondering how you professionals do it, and if there was the money in it to make it worthwhile. I guess the common theme is build quality to start with, then you reduce the chance of cutting into your already slim margins, with later warranty claims.	Ferg (2559)
763444	2009-04-09 03:10:00	I have purchased once from a "toaster" shop and three times from small and local build to- order techs. Always got the best from the locals. Latest purchase this year, was well priced, fully discussed by phone to meet what I wanted, in fact better.... some of the suggested alternatives have made a worthwhile improvement. The same box via price-spy would have been about $150-180 cheaper, (retail) and from Dell or Harvey a bit cheaper ( cheaper components) but what I got was what I wanted and better thanks to talking to the builder. After three months I am a more than satisfied customer. No hiccups, no returns to have something fixed, just a smooth beast doing what I want. I am happy to name the supplier/ builder and it was not very local.	leonidas5 (2306)
763445	2009-04-09 03:16:00	Thanks people, an interesting thread, and I appreciate the candor of those who give dollar values. What got me thinking along these lines was a colleague asked me for advice on a new system, I pointed out a couple at PB Tech, that used good components, a reasonable price, suited his needs and I know PB Tech have been around a long time, and likely to continue to do so for follow up issues. Having taken all this into careful consideration, he brought a Dell.:groan: Thats what sent me down the road of this thread, wondering how you professionals do it, and if there was the money in it to make it worthwhile. I guess the common theme is build quality to start with, then you reduce the chance of cutting into your already slim margins, with later warranty claims. I have a friend who used to build PCs for his customers (he does support and consulting for a couple of small businesses). Now he just tells them to buy a Dell machines, because when something goes wrong, it's a matter of calling an 0800 number, and a Dell tech (well - Unisys actually) shows up the next business day and replaces whatever parts need replacing, and that's it.	somebody (208)
763446	2009-04-09 03:53:00	I have a friend who used to build PCs for his customers Now he just tells them to buy a Dell machines, because when something goes wrong, it's a matter of calling an 0800 number, and a Dell tech shows up the next business day and replaces whatever parts need replacing, . Your friend must be a **** tech then. And thats service? How about if it isn't just parts? And what if the parts are the HDD? Do they retrieve their stuff first? I would say not. Do they give training? Not. Here: reseller.co.nz and: www.theregister.co.uk	pctek (84)
763447	2009-04-09 04:10:00	I have a friend who used to build PCs for his customers (he does support and consulting for a couple of small businesses). Now he just tells them to buy a Dell machines, because when something goes wrong, it's a matter of calling an 0800 number, and a Dell tech (well - Unisys actually) shows up the next business day and replaces whatever parts need replacing, and that's it. Ya cant beat a Dell. A mate of mine looked at getting a pc from QNB which are very reputable around here but the Dell won on price and features. No hassles any probs ring help line 0800 no and they sort it. Had a keyboard crap out they couried one the next day ya cant beat that.	prefect (6291)
763448	2009-04-09 04:17:00	Ya cant beat a Dell. A mate of mine looked at getting a pc from QNB which are very reputable around here but the Dell won on price and features. No hassles any probs ring help line 0800 no and they sort it. Had a keyboard crap out they couried one the next day ya cant beat that. If Dell would stop using the shittiest keyboards in the first place.....	Rob99 (151)
763449	2009-04-09 04:23:00	My job is software developer but I also do system building for friends as a side business, I have accounts at wholesalers so I buy parts for them, they pay me whatever I need to pay the wholesalers.I do not make any money from it but doing the thing is more fun than money can give you.	SuSu (12582)
763450	2009-04-09 04:45:00	Ya cant beat a Dell. A mate of mine looked at getting a pc from QNB which are very reputable around here but the Dell won on price and features. No hassles any probs ring help line 0800 no and they sort it. Had a keyboard crap out they couried one the next day ya cant beat that. I find it hard to believe that Dell could beat QMB in terms of what each can offer for the same price....	qazwsxokmijn (102)
763451	2009-04-09 04:54:00	If Dell have minor parts fail - they may be OK - and really a keyboard is Minor. Had a person call me late last year - their 2 month old dell simply wouldn't go - since it was under warranty I suggested call Dell - we called and Dell said if I opened the case to see what had failed the warranty would be voided - sent the PC back to be sorted - a replacement turned up about a week later - brand New PC - and where was their data ???? GONE. Had a case number so we called Dell - and dells response - " its up to the customer to save all data- not our problem" While dell is right - With a Locally built PC the person who built it usually would do there best not to lose anything if possible when fixing it. BUT Dell--- Yeah thats real good service - lose years worth of data.	wainuitech (129)
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