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Thread ID: 98806 2009-04-08 01:19:00 Talk about GREAT service!!! johcar (6283) PC World Chat
Post ID Timestamp Content User
763075 2009-04-08 01:19:00 Ordered a new notebook HDD from Ascent (for an old Vaio I have just been given) this morning at 10.30am.

Delivered just a couple of minutes ago!!!

:punk:punk:punk
johcar (6283)
763076 2009-04-08 01:25:00 You should post this in the C1 thread..... Metla (12)
763077 2009-04-08 02:58:00 Crikey, that's impressive. wratterus (105)
763078 2009-04-08 03:08:00 thats pretty awesome :lol:

yeah ive got a mate thats in the middle of a C1 hassle

hed have kittens if i told him this :p
MAC_H8ER (5897)
763079 2009-04-08 03:48:00 What is C1? prefect (6291)
763080 2009-04-08 04:08:00 C1 is an online retailer that has just gone belly-up with some customers' money still in their pockets.... johcar (6283)
763081 2009-04-08 04:37:00 I'd like to add my own "great service" story from Amazon US:

I bought an HD DVD and it arrived scratched (shrinkwrapped, but scratched). I emailed Amazon and let them know and they sent out a new copy for free and asked me to send the damaged one back. They then refunded my postage and upon confirming the damaged disk sent me a $50 gift certificate. Awesome :D
Nermal (7077)
763082 2009-04-08 04:42:00 I ordered a 22" monitor from Ascent on a Tuesday morning. When I got home from school that day, it was sitting on my desk. :D pcuser42 (130)
763083 2009-04-08 04:48:00 Well, seeing we're now talking about excellent service...

Bought a nice Thermaltake case/watercooling setup off ascent.

It was just over a year old, and one of the fins broke off the water pump.

Emailed Ascent (this was Friday 2.30PM or so) and got an immediate reply, long story short basically I got a replacement water pump from AnywareNZ on Saturday.

I thought I'd cleaned out all the bits of plastic fin from the cooling system but obviously I missed one, it ended up going through the pump and buggering it again, exatly the same thing - had a replacement on the doorstep the following day, no questions asked.

Ascent have also been awesome with a PSU RMA I had to do, and a hard drive a while ago.

:clap
wratterus (105)
763084 2009-04-08 04:48:00 Some companies just know what customer service is. :thumbs:

Others can't even spell it.... :(
johcar (6283)
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