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Thread ID: 107532 2010-02-20 06:12:00 Skype no Video B.M. (505) Press F1
Post ID Timestamp Content User
860124 2010-02-20 06:12:00 Stuffed again, this time getting Video to work on Skype. :rolleyes:

Ok, I purchased a driverless USB Webcam with Mic from Jaycars (Digitech QC3231) to fit on my old faithful Compaq EVO N600c running XP.

Installation of Skype went fine. (I’ve never had Skype on this laptop previously)

However, Skype can’t find the Webcam Video. It finds the Mic no problem but no Video.

If I go to Control Panel – Cameras and Scanners there is the USB Webcam and it’s working Fine. Device Manager shows no conflicts and as far as the Computer is concerned everything is fine.

I’ve uninstalled Skype and reinstalled it but no change.

Out of interest, I plugged the Webcam into a computer that already had Skype installed and everything worked perfectly.

So, in summery we know the Webcam works, but Skype on the Notebook can’t find the Camera even though the XP default programmes can use it no problem.

What have I missed here guy’s? :confused:
B.M. (505)
860125 2010-02-20 06:45:00 A while since I used Skype but pretty sure video needs to be turned on in
Options.You get to the menue bottom lh corner blue skype button.
kjaada (253)
860126 2010-02-20 07:12:00 Broadband or dial-up?

LL
lakewoodlady (103)
860127 2010-02-20 08:04:00 Sorry guys missed information.

1: Yes, you do have to turn Video on but this produces an "Unknown Error" message.

2: Broadband to ISP

What I can't understand is why I can see myself, take snapshots, all using XP's normal Generic programmes yet Skype cant see the Camera but can see the Sound which is incorporated in the Camera.

The problem seems to me to be an interface issue between Skype and the Camera. But having said that it must be remembered that XP see's the camera no problem, so I guess that points to a OS - Skype conflict.

But, then when it works fine on another XP system with Skype previously installed that theory looks vulnerable at best. :confused:
B.M. (505)
860128 2010-02-20 09:02:00 Some webcams only work with XP sp2. rebels181 (14841)
860129 2010-02-20 10:06:00 So, on the options/video window where you get the unknown error, do you get a select video dropdown box above the black square?

With no webcam I get no dropdown box but with the cam attached I get a dropdown box with the webcam as an option. My default device is always my TV tuner and the 'unknown error' which is a damn nuisance as I always have to select my cam before using Skype.

If this is the problem, it explains why the cam works fine straight off in another machine.
linw (53)
860130 2010-02-20 10:17:00 Thanks guy's.

Running SP2

And here is a screen shot.

No menu and clicking settings does nothing.:confused:
B.M. (505)
860131 2010-02-20 10:32:00 Have you done everything in the Trouble shooting (www.makeuseof.com) - I remember once long ago, a person I was helping - the video wouldn't work for some strange reason until a contact was made - then it worked fine. Real strange. wainuitech (129)
860132 2010-02-20 20:56:00 Is your cam plugged directly in to the computer or through a usb hub. I've had problems in the past with things plugged into some hubs, they just don't like it. Plug the cam into a port directly on the computer box & try it. Or if it's already plugged in the comp box, try another port. Phil B (648)
860133 2010-02-20 21:39:00 Try it on MSN. Driftwood (5551)
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