Forum Home
Press F1
 
Thread ID: 107641 2010-02-24 08:49:00 Laptop froze nedkelly (9059) Press F1
Post ID Timestamp Content User
861267 2010-02-24 08:49:00 Hey I just came back to my laptop after going down to have dinner and it was completely frozen. Clock was at 8.38pm so when i restarted it I had a look through the system Event viewer log, nothing was there. Any ideas what could have happened? nedkelly (9059)
861268 2010-02-24 08:57:00 What version of windows is on it? Speedy Gonzales (78)
861269 2010-02-24 08:58:00 Vista Ultimate 32bit nedkelly (9059)
861270 2010-02-24 09:10:00 A buggy application? Blam (54)
861271 2010-02-24 09:16:00 only had chrome opera and pidgin open at the time. But if it was a buggy app would it freeze the entire laptop so much that even pushing the caps lock button does nothing? nedkelly (9059)
861272 2010-02-24 09:23:00 uh oh just did a quick Mbam scan and it came up with two entries of Rootkit.TDSS. Seem to remember a story some where about this rootkit I think. nedkelly (9059)
861273 2010-02-24 09:33:00 This may help (forums.malwarebytes.org). May help if you disable system restore before you do it. Or see if trojan remover can remove it. Update it first. If / after you remove it change all your passwords for whatever as well Speedy Gonzales (78)
861274 2010-02-24 09:43:00 ok will do a full mbam scan in the morning while being disconnected from the internet and see what pops up. nedkelly (9059)
861275 2010-02-24 09:46:00 I would also use trojan remover as well, if it can pick it up it should remove the files and the registry entries. I would do a full scan of the hdd with this as well. Then you can reset everything, by selecting the options under the utilities menu. If you cant get to some sites, heres the direct link to TR (www.simplysupersoft.com). If you get teamviewer now, I could help you out. Boot into safe mode / networking Speedy Gonzales (78)
861276 2010-02-24 10:03:00 thanks for the offer speedy but I can access internet perfect. I will also try trojan remover in the morning. If it does not work I will just do a reinstall of my laptop (i think it is almost due for one any way, now if I can just find all my installers and keys) nedkelly (9059)
1 2