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Thread ID: 107632 2010-02-24 06:43:00 Freenet overcharging dialup dialup (15640) Press F1
Post ID Timestamp Content User
861203 2010-02-24 06:43:00 I have noticed freenet dialup is now $8.00 per month ( as per website) but I am still being charged $9.95 per month. Have sent web form to support for explanation but am getting no reply. Only other way I can see to contact them is to phone 0900 number, but I don't see why I should pay. Is anyone else in this position as I feel Freenet is not customer focussed.:yuck: dialup (15640)
861204 2010-02-24 06:50:00 I would change ISP, if they cant be bothered replying to your emails Speedy Gonzales (78)
861205 2010-02-24 20:47:00 I also still have my Freenet dial-up account. Isn't the $8 a month only if you have other business, tolls, whatever with them as well? rumpty (2863)
861206 2010-02-24 21:39:00 They say:


If you have freenet Home Calling, unlimited dial-up is absolutely free.

Without freenet home calling, unlimited dial-up costs $8 per month.
Agent_24 (57)
861207 2010-02-24 23:23:00 I have noticed freenet dialup is now $8.00 per month . Freenet is not customer focussed.:yuck:

No kidding. You expect dirt cheap AND customer service?
pctek (84)
861208 2010-02-24 23:26:00 Dialup services still exist? inphinity (7274)
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