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Thread ID: 99166 2009-04-22 11:03:00 The great Dell debate jwil1 (65) PC World Chat
Post ID Timestamp Content User
767526 2009-04-24 08:28:00 My experience with the Dell work desktops:

The optical drives will die PDQ. Any that survive are an exception.
There is very limited option regarding upgrading hardware later on... so I wouldn't consider a low or mid spec Dell as being any good for gaming now or in the future, or increasing RAM, or even for adding another HDD.

Cases are good, as is the design for eliminating hot air from the CPU.
OS setup is great - painless network setup.

Basically, they are only good for adding one thing... applications, so don't skimp on the choice of hardware - you'll likely be stuck with that configuration until the next machine is bought.

As for laptops - I consider anything with a battery as being of very limited lifespan - regardless of brand.
Paul.Cov (425)
767527 2009-04-24 08:34:00 Dell, HP, Apple, or whoever simply sets out the specifications for the monitors they want, and outsource the actual manufacturing out to OEMs. For example, the majority of laptops are manufactured by either Compal or Quanta, on contract from brands like Dell, HP, Apple, Acer etc.

That's manufacturing of the actual hardware (screens, cases, peripherals etc), not assembling complete PCs, right?
jwil1 (65)
767528 2009-04-24 08:47:00 Dell and the likes just use generic parts AFAIK, could almost be classed as cheap knockoffs of better brands.

Some builders do offer some pretty good systems though. I would never buy one due to the sticker on the case saying you cant touch me hahahaha, not even to add a hard drive or plug a sata cable that may have come loose back in
hueybot3000 (3646)
767529 2009-04-24 09:06:00 I would never buy one due to the sticker on the case saying you cant touch me hahahaha, not even to add a hard drive or plug a sata cable that may have come loose back in

I'm fairly certain that Dell (not sure about others) will let you open the case, replace part/s, and not have it void the warranty.

Heck, the manual even tells you exactly how to do it (support.dell.com)! :p
jwil1 (65)
767530 2009-04-24 09:12:00 Really? the one my aunty had the sticker...so i convinced her to let me build a linux toy out of it and buy a new computer hueybot3000 (3646)
767531 2009-04-24 09:17:00 Really? the one my aunty had the sticker...so i convinced her to let me build a linux toy out of it and buy a new computer

AFAIK, yes Dell lets you play around inside as much as you like :)

Have you seen the manuals!? They are really, really detailed, esp in the 'inside your pc' section: support.dell.com

BUT the warranty is void on any parts removed from the machine. Not sure if this is applies if a part blocking the part to be replaced/removed is taken out though.
jwil1 (65)
767532 2009-04-24 09:49:00 A Computer is a computer. At the end of the day, what's inside is what really matters- If you take care of a computer, and if you actually put a proper investment into a computer, then by the time it's time to upgrade it, it would probarbly be time for a new one anyway.

All I can say is don't buy an HP laptop.
mabix (10146)
767533 2009-04-24 12:20:00 Interestingly if I was buying bulk PCs for a company/school etc I'd be going Dell.

I deal with them on the ex-lease side of things and the Dells' failure rate at 3 and even 4 years old is nearly zero. HPs on the other hand fail at a terrifying rate when they get to 3.5 - 4 years old, and even have a model (looking at you, D530S) which shoots flames and sparks out of the PSU in an explosive death with almost 100% failure after 4 years.

For home computers I would recommend them among the brand name computers but only if the user wouldn't consider a custom-built machine with good components. If you go for the deals and don't fall for the "configuration" options Dell prices are pretty much unbeatable.
george12 (7)
767534 2009-04-24 12:31:00 My experience with dell has been ok. I've had my dell XPS system for about 4+ years now and while the GPU did overheat recently (prob due to my dodgy OC) it was easy enough to replace.. and other than that I havent had a single problem. My only complaint would be their technical support - although I cannot think of one computer manufacturer who doesnt have problems in that area.
After working at dick smith in australia for a short time selling acers and compaq/hps and seeing first-hand their build quality and customer support, I'm really not that anti-dell anymore.
PooPae188 (14842)
767535 2009-04-24 21:37:00 I deal with them on the ex-lease side of things and the Dells' failure rate at 3 and even 4 years old is nearly zero. .

As you onsell of course you stick up for them.
But you can't say Dells are great, HPs are not.
It all comes down to what is inside them. And it varies.
So some Dells may be great.
etc.

Usually though even those ones let themselves down with crap PSUs, no upgrade ability and a lack of service.
pctek (84)
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