Forum Home
Press F1
 
Thread ID: 107642 2010-02-24 09:12:00 Cannot view contents of memory stick FoxyMX (5) Press F1
Post ID Timestamp Content User
861299 2010-02-24 09:12:00 When I plug a memory stick into the USB port an icon appears "Safely remove Realtek USB 2 . 0 Card Reader" for a short while then disappears but the USB drive does not appear in My Computer, Disk Management or anywhere else so I cannot view its contents . This happens with all four of the USB ports .

Obviously it shouldn't be the card reader that it is seeing but the memory stick . The machine will happily run a USB mouse .

In Device Manager there are no yellow question marks anywhere and under Universal Serial Bus controllers it has four USB Root Hubs, two pairs of Host Controllers, a USB Composite Device and a Realtek USB 2 . 0 Card Reader .

I have tried removing the four USB Root Hubs but as fast as I delete them Windows puts them back again .

This is an Acer Aspire 5520 laptop running Vista Home Premium with SP1 .

Any ideas how to fix this please? Apparently it used to be able to read a memory stick .
FoxyMX (5)
861300 2010-02-24 09:19:00 Install SP2? Speedy Gonzales (78)
861301 2010-02-24 09:22:00 It's that simple? FoxyMX (5)
861302 2010-02-24 09:29:00 It MAY help, then update it with the rest of the updates. Umm does a driver appear in windows update for this??? It looks like this person had the same prob (www.microsoft.com)
with the same card reader.
Speedy Gonzales (78)
861303 2010-02-24 20:49:00 It MAY help, then update it with the rest of the updates . Umm does a driver appear in windows update for this???

Have downloaded umpteen million updates with Windows Update and no drivers related to the card reader was amongst them .

All that is left to download now is the . NET framework which I don't think is going to make any difference . The problem is still there .
FoxyMX (5)
861304 2010-02-24 21:03:00 Have you tried a different card reader? Or is it built into the notebook? bob_doe_nz (92)
861305 2010-02-25 01:39:00 Have you tried a different card reader? Or is it built into the notebook?

It is the USB ports that I am referring to here. The PC labels them as a card reader whenever a memory stick is plugged in and won't read/display their contents. A mouse behaves normally however.
FoxyMX (5)
861306 2010-02-25 01:55:00 It is the USB ports that I am referring to here. The PC labels them as a card reader whenever a memory stick is plugged in and won't read/display their contents. A mouse behaves normally however.

Whoops. I was thinking of Sony's Propriety Memory Sticks.
bob_doe_nz (92)
861307 2010-02-25 02:15:00 Hi Foxy. Is this a memory stick from a camera or just a data memory stick.

While not related as such, I had a memory card from a camera fail other day in the laptop via a USB reader and then failed to read in the camera as well.

Though I managed to recover everything off the memory card using a recovery program.

If there are photo's on your memory stick and it is from a camera, you might still be in luck and be able to recover them through other means.
PinoyKiw (9675)
861308 2010-02-25 02:21:00 Hi Foxy . Is this a memory stick from a camera or just a data memory stick .


It's a data memory stick . I can access the contents on other computers, just not on the Acer laptop . The ports are not working correctly .

The PC is fully updated now with no change in the situation .
FoxyMX (5)
1 2