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| Thread ID: 107826 | 2010-03-03 05:02:00 | Static on phoneline with filter | Ruby62 (15658) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 863480 | 2010-03-03 05:02:00 | I am doing my best to help an elderly lady who has purchased a new corded phone. She has wireless internet running in her home and has put a filter on each jackpoint that has a phone in it, including the new corded phone. There is a terrible static noise on the phone, which is still about half as bad as before we put the filter on the line. Does anyone have any ideas as to what the problem may be? | Ruby62 (15658) | ||
| 863481 | 2010-03-03 05:23:00 | Turn off the wireless router / modem and unplug all devices except one phone. If the static has gone, plug in each other phone and modem, one by one, to find the cause. If the static is still there, try another wired phone (i.e. only one at a time). If the static is still there, the problem is most likely in a connection somewhere. The phone company can perform a test on the line to verify a problem and send a technician if necessary. If you don't pay wiring maintenance on your phone bill, there may be a charge if the problem is within the house. |
wuppo (41) | ||
| 863482 | 2010-03-03 05:31:00 | I bet the frequencies are very close | nedkelly (9059) | ||
| 863483 | 2010-03-03 05:31:00 | Slight Hijack Dumb question are you supposed top have an adsl/phone filter on every jackpoint that goes to a phone, as we don't and the one that doesn't has quite bad interference/static |
Morgenmuffel (187) | ||
| 863484 | 2010-03-03 05:37:00 | Yes. I was told that every phone in the house needs one unless you have one put on the line by a phone guy for if you have more than 4 phones in the house. | nedkelly (9059) | ||
| 863485 | 2010-03-03 07:08:00 | Sorry to come in a bit late on this one, but I wonder about "corded phone" and "wired phone"? They are the same thing. Are you sure that there isn't a 'cordless' phone involved as some of them run on same frequency as wireless modem. | coldot (6847) | ||
| 863486 | 2010-03-04 20:20:00 | Thanks for your replies so far. Here is the situation: The lady lives in a house with three stories. Each floor has one phone jack. On the top floor she has a filter in the phone jack with a double socket - the Dlink router is plugged into one socket and an old corded phone is plugged into the other one. The Dlink router has a Belkin wireless router plugged into it connected with a blue cable. On the middle floor she has the new corded phone plugged in to the phone jack (there is a filter in the phone jack). Also on the middle floor is her laptop and this is her only computer in the house. On the bottom floor she has another phone plugged into that jack with a filter as well. I have tried the new corded phone on both the middle and bottom floors and there is static on the line. When I unplugged the filter and plugged the phone back into the phone jack the static was louder. On the top floor I unplugged the router from the filter and got her to pick up the phone on the middle level and she said the static had gone. (So certainly the wireless router has something to do with all of this). Also on the top level I plugged the new corded phone into the filter socket and there was no static on the line in that phone jack. So in summary the phone works ok on the top floor, in the same filter as the router, but not on the other floors of the house. There is no cordless phone involved so there shouldn't be a frequency clash. I am stumped! I thought that by putting filters on all the phone jacks that would mean that all the phones would work fine. Any other ideas? Any suggestions are appreciated. |
Ruby62 (15658) | ||
| 863487 | 2010-03-04 20:38:00 | It sounds as if everything is ok if the old phone is not plugged in. | Safari (3993) | ||
| 863488 | 2010-03-04 21:42:00 | Can you turn off the "wireless" aspect of the router, to see if there is any improvement? | rumpty (2863) | ||
| 863489 | 2010-03-04 21:43:00 | On the top floor I unplugged the router from the filter and got her to pick up the phone on the middle level and she said the static had gone. (So certainly the wireless router has something to do with all of this). Also on the top level I plugged the new corded phone into the filter socket and there was no static on the line in that phone jack. If the "old corded phone" is a "Pert" phone from the 80s then that is most likely to be the problem. Either that or one of the filters is faulty. LL |
lakewoodlady (103) | ||
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