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Thread ID: 99505 2009-05-04 11:36:00 Insurance administration fees qazwsxokmijn (102) PC World Chat
Post ID Timestamp Content User
771049 2009-05-07 02:35:00 I've also been told that you must never accept responsibility/admit liability at the scene even if it was your fault. That can be sorted out later.
All you are meant to do is check if anyone is injured, get the other persons details, insurance etc. See if there are any witnesses and get their details.
Report it to the police within 24 hours if anyone is injured.

Its in the fine print. If you accept liabilty before contacting your insurance co then you can be liable for the cost of repair not the insurance co.
Gobe1 (6290)
771050 2009-05-07 13:22:00 I've also been told that you must never accept responsibility/admit liability at the scene even if it was your fault. That can be sorted out later.

Yes, you are not to admit liability at the scene as often this means your insurance may not cover you, but what lakewoodlady was implying was that she has told her son to not tell someone if he crashes into their car. Which is just rude and I'd be surprised if it wasn't illegal.
roddy_boy (4115)
771051 2009-05-07 13:25:00 $1000 should get a whole car for that
Edit: A subaru legacy 93/94 model that is

A 94 Legacy for a grand? Seriously?
roddy_boy (4115)
771052 2009-05-08 07:12:00 Back to the question about administration fees. Your liability would extend to the reasonable value of the damage you caused, which could be the repair cost, and could take into account a deduction for any betterment.

Generally speaking the admin cost (claims officers, assessor fees, communication and travel costs etc) form part of the cost that the insurer incurs in order to establish what the value of the damage is and does not get included in the amount sought from the third party.

If however it goes to mediation (disputes tribunal etc) the referee may well award those additional costs to insurers as they have been incurred as part of the process.

You have the right to dispute any cost you are presented with, but you need to prove your value of the repair based on informed comment, like that from a qualified panelbeater or parts supply agent. This would be at your cost to work out what's a fair price.

If you both cannot agree on what it's worth, you'll head to the Disputes Tribunal ... see above.

It's no good others here bleating on how you should have been insured, hindsight's a wonderful thing and won't change matters now. It is a warning for others though.

Finally, in response to another member who mentioned the "fine print". You agree to the terms and conditions of the policy (ie what you are covered for and how settlement is worked out) when you take out the policy. You sign / declare that you have read and understood the policy. You can't moan about it if you signed without understanding it. You only need to ask if you don't know what things mean ....
Jester (13)
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