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Thread ID: 107794 2010-03-02 02:05:00 Unable to install printer. Colpol (444) Press F1
Post ID Timestamp Content User
862966 2010-03-02 02:05:00 Acer Inspire 5920g
Intel Core2 T5750 2.00 GHz
3 GB Ram
Vista Home Premium

Son purchased a new Brother MFC 295CN Printer. Tried to install software without success.
Brought it to me to try.
Removed all previous printer software and remnants with Revo. Used the Brother removal tool to remove everything then ran CC Cleaner to cleanup the registry.
Tried to install the software. The progress bar gets to about 90 % then seems to just stop. Activity light goes out and nothing more happens. Have to use Task Manager to stop proccess.
Thought it might be a bad CD so downloaded software from the brother site. Same problem.
Son said he had the same problem. Just stops at about 90% every time.
Disabled Comodo thinking that may stopping things. Still no go past 90%.
Any help welcome.

Edit. Just noticed he doest have SP2.
Will install it and see what happens then.
Colpol (444)
862967 2010-03-02 02:22:00 So USB printer, parallel, networked? Sweep (90)
862968 2010-03-02 02:32:00 If you are connecting the Brother via a USB cable, make sure you leave it unplugged while you are installing the software. It will ask you to plug in the USB cable at some stage during the installation..... GR8Metal (14133)
862969 2010-03-02 02:36:00 Only seting it as USB.
Printer not connected.
Colpol (444)
862970 2010-03-02 02:40:00 Is it 32 or 64 bit? Did you extract then run setup?? Speedy Gonzales (78)
862971 2010-03-02 03:29:00 Both installations (CD and dowload)go through the setup sceens and User agrement screens as you would expect, and seem to stop near the end of the installation. Colpol (444)
862972 2010-03-02 04:08:00 Sorry Speedy 32 bit. Colpol (444)
862973 2010-03-02 04:34:00 Have you tried turning Off UAC - it can give problems in Vista, even when it doesn't prompt. ? wainuitech (129)
862974 2010-03-02 06:12:00 Thnks WT.
Disabled UAC still no joy.
Read the instalation instructions said it must have SP2 installed. Not installed.
Doesnt have SP1 either so found my SP1 file and tried to install. No such luck.
Click on the EXE and nothing happens, wait for ages(10-15 minutes) and still nothing.
Click on the EXE again and a box pops up says already running ????????????
Colpol (444)
862975 2010-03-02 06:41:00 Install started after 25 minutes.
Progress bar seems frozen, no movement yet. will leave it and see what happens.
Colpol (444)
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