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Thread ID: 108006 2010-03-10 11:30:00 blue screen even in safe mode williamF (115) Press F1
Post ID Timestamp Content User
865773 2010-03-11 06:42:00 What have you tried so far in attempting to fix the mouse problem? Agent_24 (57)
865774 2010-03-11 06:48:00 i've tried
removing reinstalling and rebooting the synaptics mouse drivers
letting windows "load" its own mouse drivers (PS/2 compatible mouse)
using an external USB ball mouse
i still get error 39, unable to load drivers
specificly
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

at this point im navigating with keyboard and mousekeys
williamF (115)
865775 2010-03-11 06:55:00 Try System Restore? Agent_24 (57)
865776 2010-03-11 06:58:00 i mention a few posts earlier i had it disabled williamF (115)
865777 2010-03-11 07:05:00 Is there a driver on whatever site? Have you looked? Has it got a restore partition on it? Speedy Gonzales (78)
865778 2010-03-11 07:09:00 the restore partition has been deleted and expanded with my main drive ages ago and the drivers are all on C drive in SWsetup williamF (115)
865779 2010-03-11 07:11:00 Well have you tried to find another install file if you think its corrupt? Speedy Gonzales (78)
865780 2010-03-11 07:41:00 You can recover your product key by using a program such as "magical jellybean keyfinder" I mentioned that earlier -- It wont work unless the system has been reinstalled using the COA on the back.

If its the factory install, that key will allow you to install, (usually) BUT you cant activate it, MS will say its an illegal key.

Its actually a factory COA thats on thousands of Laptops world wide, there is a file in the OS that allows this key to read as genuine, do a reinstall and it removed that file. Read this (www.mydigitallife.info) it explains what I mean.

Take ANY name brand PC, Dell, compaq - run magic jelly bean through it. The sticker on the bottom of the computer is not the product key for the operating system preinstalled.
wainuitech (129)
865781 2010-03-11 08:36:00 Please add to the above _ If you do decide to reinstall, and get hold of a OEM (of the right version) of Vista, AND use the Factory COA it may or may not activate.
Personally I have tried it several times with the factory COA and its never worked. Each time I have had to call MS if the key on the back doesn't work either and activate the key manually after explaining to the MS rep whats happened.

BUT have a read of the correct way from the Microsoft Forums (social.microsoft.com) - But if it doesn't work you will have to have the CAO readable from the laptop. Other wise you will be up the creek with out a paddle as the saying goes.
wainuitech (129)
865782 2010-03-11 08:46:00 I know, this happened to me once on XP with an HP computer

But then my Toshiba Satellite P35 has a standard retail XP Pro sticker on it... so sometimes it can work.
Agent_24 (57)
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