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Thread ID: 108007	2010-03-10 12:04:00	SLow accessing data from second physical drive	Chikara (5139)	Press F1

Post ID	Timestamp	Content	User
865795	2010-03-10 21:31:00	All that will do is require extra drivers, and swap chkdsk for fsck (unless you're only running Linux - in which case, why on earth were you using NTFS anyway). Ext3 is just the journalled version of ext2, and both take forever to check if you don't unmount them nicely. You can mitigate this to some extent with the ext3 journal, but only up to a point - and you'll pay for it big-time performance wise. I still find ext2/3 more reliable than NTFS. Yep Im aware of the journalling. Im using NTFS because when I went on holiday I wanted to ensure the drive was readable without having to test out ext3 beta/shareware drivers for windows xp.	pkm (13527)
865796	2010-03-11 13:01:00	Hi, thanks for the replies . I've provided the extra info/answered the questions below . Would there be any settings in the BIOS that may cause this? Which settings could I check?? Change the cables and see if it makes a difference I may have to look at that, but I was hoping there might be software options/configs to check first, before looking at the physical hardware side of it Without actually testing it, since all three are playing up AND windows saying its not genuine, I would say its either malware - OR possibly even a Motherboard failing, IF its the Board, that can throw up the not genuine message, as windows thinks the Motherboard has changed . Edited: have you tried removing the external HD, and does it make any difference Well, apart from the cable message on the diagnostics, as far as I can tell accessing data from C drive is fine . Programs load quickly, etc . The not genuine message happened only the once, and I think happened overnight (machine was left on) so I'm hoping that was just a one-off . Hasn't happened since . I tried removing the external HD now, will monitor what difference that makes over the next few days . What antivirus did you use? And what anti-spyware scans did you do and with what? As for the cable error with the WD diagnostics - it's a common problem, there s/w ios a piece of &^%%## . Try a 3rd party tester . AV, I use Avira free version . Anti-spyware, I just use Malwarebytes Antimalware, I ran a full scan over both drives (but not external) . That's the only anti-malware I run . Is there a 3rd party drive diagnostic tester you'd recommend? Are the internal drives IDE or SATA? I'm assuming SATA from the build of your system . Have you tried connecting the drive to different ports on the motherboard? Swapping the cables around? Trying different cables? How about plugging the [slow] drive into another computer? Yep ATA as far as I know . Haven't tried connecting to different ports yet, see above, but I will try that if there's nothing to be found by software settings/tweaks/troubleshooting Whats the brand / model of the mobo? Sorry forgot to post that, it's a ASUS P7P55D PRO	Chikara (5139)
865797	2010-03-13 05:15:00	Thought I'd also post a Hijack this log, in addition to the previous info, if it's any help . I see there is a lot of services with 'file missing', I don;t know if that's really correct, of it it's just Hijack this not playng nice with Win 7 64bit?? TIA . . . Logfile of Trend Micro HijackThis v2 . 0 . 2 Scan saved at 1:11:22 p . m . , on 13/03/2010 Platform: Unknown Windows (WinNT 6 . 01 . 3504) MSIE: Internet Explorer v8 . 00 (8 . 00 . 7600 . 16385) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\TurboV EVO\TurboVHELP . exe C:\Program Files (x86)\ASUS\EPU-6 Engine\SixEngine . exe C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon . exe C:\Program Files (x86)\Razer\Lycosa\razerhid . exe C:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl . exe C:\Program Files (x86)\Portrait Displays\Pivot Software\floater . exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt . exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched . exe C:\Program Files (x86)\Razer\Lycosa\razertra . exe C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher . exe C:\Program Files (x86)\iTunes\iTunesHelper . exe C:\Program Files (x86)\Common Files\Teleca Shared\CapabilityManager . exe C:\Program Files (x86)\Common Files\Teleca Shared\logger . exe C:\Program Files (x86)\Common Files\Teleca Shared\Generic . exe C:\Program Files (x86)\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter . exe C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\epmworker . exe C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\DbgOut . exe C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer . exe C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter . exe C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK . EXE C:\Program Files (x86)\Mozilla Firefox\firefox . exe C:\Program Files (x86)\HTC\HTC Sync\Sync Manager\syncindicator . exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis . exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = . microsoft . com/fwlink/?LinkId=54896" target="_blank">go . microsoft . com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = . microsoft . com/fwlink/?LinkId=69157" target="_blank">go . microsoft . com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = . microsoft . com/fwlink/?LinkId=69157" target="_blank">go . microsoft . com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = . microsoft . com/fwlink/?LinkId=54896" target="_blank">go . microsoft . com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = . microsoft . com/fwlink/?LinkId=54896" target="_blank">go . microsoft . com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = . microsoft . com/fwlink/?LinkId=69157" target="_blank">go . microsoft . com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank . htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = * . local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform . dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions . dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin . dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv . dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform . dll O4 - HKLM\ . . \Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor . exe" O4 - HKLM\ . . \Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare . exe" O4 - HKLM\ . . \Run: [Lycosa] "C:\Program Files (x86)\Razer\Lycosa\razerhid . exe" O4 - HKLM\ . . \Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Software\wpctrl . exe" O4 - HKLM\ . . \Run: [DT PHL] C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup . exe -PHL O4 - HKLM\ . . \Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager . ex e" -launchedbylogin O4 - HKLM\ . . \Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck . exe -r O4 - HKLM\ . . \Run: [TurboV EVO] "C:\Program Files (x86)\ASUS\TurboV EVO\TurboV_EVO . exe" -b O4 - HKLM\ . . \Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt . exe" /min O4 - HKLM\ . . \Run: [UVS11 Preload] C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio 11\uvPL . exe O4 - HKLM\ . . \Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched . exe" O4 - HKLM\ . . \Run: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher . exe" /startoptions O4 - HKLM\ . . \Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper . exe" O4 - HKLM\ . . \Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI . ACE\Core-Static\CLIStart . exe" MSRun O4 - HKCU\ . . \Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon . exe" O4 - HKUS\S-1-5-19\ . . \Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar . exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\ . . \RunOnce: [mctadmin] C:\Windows\System32\mctadmin . exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\ . . \Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar . exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\ . . \RunOnce: [mctadmin] C:\Windows\System32\mctadmin . exe (User 'NETWORK SERVICE') O4 - Global Startup: SetPointII . lnk = ? O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu . html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL . EXE/3000 O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms . html O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar . html O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass . html O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE . dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE . dll O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms . html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms . html O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass . html O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass . html O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar . html O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar . html O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR . DLL O13 - Gopher Prefix: O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - . adobe . com/NOS/getPlusPlus/1 . 6/gp . cab" target="_blank">platformdl . adobe . com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices . dll O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32 . dll O23 - Service: @%SystemRoot%\system32\Alg . exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg . exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx . exe (file missing) O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched . exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard . exe O23 - Service: Apple Mobile Device - Apple Inc . - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService . exe O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc . - C:\Program Files (x86)\ASUS\AsSysCtrlService\1 . 00 . 02\AsSysCtrlServi ce . exe O23 - Service: Bonjour Service - Apple Inc . - C:\Program Files (x86)\Bonjour\mDNSResponder . exe O23 - Service: Capture Device Service - InterVideo Inc . - C:\Program Files (x86)\Common Files\InterVideo\DeviceService\DevSvc . exe O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent . exe O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files (x86)\Dragon Age\bin_ship\DAUpdaterSvc . Service . exe O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files (x86)\Common Files\Portrait Displays\Shared\dtsrvc . exe O23 - Service: @%SystemRoot%\system32\efssvc . dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass . exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm . dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc . exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc . - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService . exe O23 - Service: iPod Service - Apple Inc . - C:\Program Files\iPod\bin\iPodService . exe O23 - Service: @keyiso . dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass . exe (file missing) O23 - Service: @comres . dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc . exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon . dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass . exe (file missing) O23 - Service: Portrait Displays SDK Service (PdiService) - Portrait Displays, Inc . - C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc . exe O23 - Service: @%systemroot%\system32\psbase . dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass . exe (file missing) O23 - Service: @%systemroot%\system32\Locator . exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator . exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv . dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass . exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap . exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap . exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv . exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv . exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc . exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc . exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect . exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect . exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc . dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass . exe (file missing) O23 - Service: @%SystemRoot%\system32\vds . exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds . exe (file missing) O23 - Service: @%systemroot%\system32\vssvc . exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc . exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX . exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc . exe (file missing) O23 - Service: @%systemroot%\system32\wbengine . exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine . exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv . exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv . exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk . exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk . exe (file missing) -- End of file - 12374 bytes	Chikara (5139)
865798	2010-03-13 05:27:00	You can tick these, then tick fix checked Close browsers O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun I would check the forum (vip.asus.com). See if anyone else is having the same prob. What BIOS is on it now?	Speedy Gonzales (78)
865799	2010-03-13 05:37:00	What about that recently reported issue with new WD drives being pre-configured to use an access/storage method that is tuned to Win7. There is a WD Allign program to essentially reformat (non-destructively) the disc in a fashion that is more responsive for Pre Win7 OS and Linux OS.	Paul.Cov (425)
865800	2010-03-13 05:46:00	Thanks Speedy, I've removed those entries and will check that forum for info too. It's currently on the latest version of the ASUS BIOS which is 1207 Paul.Cov, I don't think that's relevant to me, as far as I can tell the WD Align is only needed for people who installed XP? I got these drives at the same time as this PC was built, which was initially running Win 7 64 bit RC, and now Win 7 64 bit Home Premium. This build has never run XP. (Was reading the info from here:) support.wdc.com	Chikara (5139)
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