| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 108049 | 2010-03-12 01:37:00 | Microsoft Office / Norton Anti-Virus licencing | PaulBNZ (9317) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 866227 | 2010-03-12 01:37:00 | Hi there, First off, everything I am proposing here is legit, i.e I have genuine copies of all the products mentioned here and am not asking for people to detail ways to perform illegal manipulations on software. My question.... If I wanted to either reformat my PC or install a new OS on it (i.e Windows Vista to Windows 7) is there a way of preserving my Norton and Microsoft Office licence so that I can re-install it on my 'new' machine and not use up an install off the licence or have to purchase a brand new licence at great expense? I already know how to do this for Windows Vista (via Orev's Clean Install Guide) however although I have done this once before I now have software on here I do not want to lose. My guess is there must be a way to do this, also without involving Microsoft, or else no one would ever reformat their computer at all? Hope that explains what I am trying to do! Thanks for your help, Paul |
PaulBNZ (9317) | ||
| 866228 | 2010-03-12 01:41:00 | If the offrice key is legit, I cant see any probs reactivating it. If you have probs ring MS and tell them, you've changed / upgraded. If you dont want to involve MS, dont use Office | Speedy Gonzales (78) | ||
| 866229 | 2010-03-12 02:03:00 | You dont get a person on the other end when you call ms for activation, least i havent in years of use.... | SolMiester (139) | ||
| 866230 | 2010-03-12 02:10:00 | I did last time & he was very helpful too. | Driftwood (5551) | ||
| 866231 | 2010-03-12 02:17:00 | Yup choose the automated service. I've done it 4-5 times. It'll ask you for the number type it in, it'll give you the code. Thats it | Speedy Gonzales (78) | ||
| 866232 | 2010-03-12 02:24:00 | Awesome, thanks guys! So presumably they don't mind doing this then? Anyone have a similar experience with Norton? | PaulBNZ (9317) | ||
| 866233 | 2010-03-12 02:25:00 | The automated service is for Office not Nortons. I dont think anyone here uses Nortons | Speedy Gonzales (78) | ||
| 866234 | 2010-03-12 02:47:00 | From Customers experiences with Norton-- Call them, wait - :sleep Finally get through to someone - generally its the wrong person - Wait till you get transferred - :sleep Jump through hoops as they try to locate your license, then get transferred again :sleep THEN finally get told they are unable to transfer the license. Person gives up and gets a better Anti-Virus. Customer service is terrible ( and people think Telecoms bad) ;) |
wainuitech (129) | ||
| 866235 | 2010-03-12 03:15:00 | My experience with Norton's Helpdesk was better then my experience with Telecom's one | nedkelly (9059) | ||
| 866236 | 2010-03-12 06:22:00 | My experience with Norton's Helpdesk was better then my experience with Telecom's one Must be one of the few. LL |
lakewoodlady (103) | ||
| 1 2 | |||||