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Thread ID: 108441	2010-03-29 01:36:00	Help?	OKTHEN (15702)	Press F1

Post ID	Timestamp	Content	User
870849	2010-03-29 01:36:00	Hey, i know a slight amount about computers. I know more than the average person out there but i need some help :). I bought a new computer back in may 2009. The first day i got it, it was working fine. After a couple days i started getting the blue screen of death at random times. I could never figure out what was wrong or what was happening to cause this problem. I've kinda ignored it and let it happen. If i start the computer in safe mode it will never crash. I download speedfan and i decided to see if i could figure anything out. I dont know if SpeedFan should give me a huge list of items in the Temp list but all it shows right now is: GPU: TEMP: HD0: It says my GPU is running at 72 degrees Celsius. Im not sure if that is a high number for a GPU, and if that could be causing my system to get the blue screen of death alot. Is there any advice you guys could give me to fix the blue screen of death comming up all the time? and is there any software that could tell me my CPU temp?	OKTHEN (15702)
870850	2010-03-29 01:40:00	Press the windows key + pause key. Then go to the advanced tab. Go to the bottom option (startup and recovery). Untick automatically restart. Next time it crashes, tell us what it says. Since its ok in safe mode, you may have malware. Have you scanned the hard drive, for malware / viruses?	Speedy Gonzales (78)
870851	2010-03-29 01:45:00	I've scanned the computer with AVAST and it says my computer is clean. Is there anything you would recommend to scan it with to make sure that my computer is clean? It is a completely random crash too. Sometimes when i just boot up windows on the logon screen it will crash, or if im playing a game it will crash. I cant pinpoint whats causing it to crash. It is likely it will crash pretty soon, i will try to what it says.	OKTHEN (15702)
870852	2010-03-29 01:47:00	Boot into safe mode / networking. Get hijackthis below. Install / run it. Then click on scan the system and save a log. Copy and paste the log in here We'll see whats in it. What version of windows is installed?	Speedy Gonzales (78)
870853	2010-03-29 01:52:00	Im running on windows 7, ill post the log asap.	OKTHEN (15702)
870854	2010-03-29 02:02:00	Ok, sorry for double post :). Here is the log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:01:06 PM, on 3/28/2010 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Safe mode with network support Running processes: C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Program Files\DAEMON Tools Pro\DTProShellHlp.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Users\Dennis\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [SaiMfd] C:\Program Files\Saitek\SD6\Software\SaiMfd.exe O4 - HKLM\..\Run: [ avast! ] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe" O4 - HKLM\..\Run: [Cm108Sound] RunDll32 cm108.cpl,CMICtrlWnd O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\Windows\system32\PCLECoInst.dll",CheckUSBController O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe O4 - HKCU\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - dlm.tools.akamai.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - platformdl.adobe.com O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - C:\Windows\system32\libusbd-nt.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe -- End of file - 5261 bytes Any ideas?	OKTHEN (15702)
870855	2010-03-29 02:15:00	You can tick these entries then tick fix checked Close browsers O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O4 - HKLM\..\Run: [Cm108Sound] RunDll32 cm108.cpl,CMICtrlWnd O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" Next time it crashes, yup just take note of the stop error, and a file (if it shows one)	Speedy Gonzales (78)
870856	2010-03-29 02:56:00	Technical Info: Memory Management ***STOP: 0x0000001A (0x00041284, 0x02250001, 0x00000D9E, 0xC0503000) I got that error on the top of my screen, the rest of it was just standard "If you are still having problems uninstall any new hardware..ect..." There was no physical dump at the end of the screen. It just Memory Management. :(	OKTHEN (15702)
870857	2010-03-29 02:57:00	Uninstall smartram. Type mem under search. Select memory diagnostic tool. Let it test the memory. See if any errors come up. Did you do a clean install, or upgrade from a previous version of windows?	Speedy Gonzales (78)
870858	2010-03-29 03:01:00	I didn't have smartram running when the crash happened, and its a .exe that i use whenever. I removed it earlier today, before the crash happened, :(. Could it be some type of hardware issue?	OKTHEN (15702)
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