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Thread ID: 108566 2010-04-02 10:32:00 Stumped sk69ersnz (13476) Press F1
Post ID Timestamp Content User
872189 2010-04-02 10:32:00 Hey guys,I have a problem with a friends laptop.I ran Malwarebytes in safe mode and it found 1170 infections,mainly Security Center stuff,now this thing has no antivirus or firewall.In normal mode nothing will run,I mean nothing.Under safe mode I tried to install Hijackthis and it came up with this..The system administrator has set polices to prevent this installation.Avast or any other antivirus will not install either,I don't know what to do next. sk69ersnz (13476)
872190 2010-04-02 10:36:00 If its 32 bit, install trojan remover in safe mode / networking. Update then click on scan. Then select all of the options under the utilities menu Speedy Gonzales (78)
872191 2010-04-02 10:38:00 cheers Speedy,I have done that and it found nothing.System Restore is off too. sk69ersnz (13476)
872192 2010-04-02 10:45:00 Sorry,need sleep,I will check back in the morning.Cheers. sk69ersnz (13476)
872193 2010-04-02 10:46:00 Did you tell mbam to remove whatever if it found them?? If it wont remove them, boot into normal windows, rename the exe for it, then do another scan Speedy Gonzales (78)
872194 2010-04-02 11:01:00 Yes mbam removed them all.I got Avast installed after running Ccleaner and it has found Win32:Fraudo [Trj].But still can't install Hijackthis.It has now gone into hibernation and killed Avast boot time scan,will start again,lol. sk69ersnz (13476)
872195 2010-04-02 11:05:00 Laptop does not start now.Little blue light flashes then nothing. sk69ersnz (13476)
872196 2010-04-02 11:16:00 forget last post. sk69ersnz (13476)
872197 2010-04-02 18:40:00 When it's that bad sometimes you have to slave the drive to another PC and scan it first that way.
And don't use Avast, use NOD32 or if you really can't, use MS Security Essentials. Avast will miss way too much and it will still be unstable.

As well as MalwareBytes, use Spybot too.
pctek (84)
872198 2010-04-02 19:04:00 I have never taken a laptop apart so I will try MS and see what happens.Got to turn hibernation off too. sk69ersnz (13476)
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